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Customer Service Operator

Location:
Las Vegas, Nevada, United States
Posted:
February 12, 2019

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Resume:

ILLYSE WILSON

**** ****** *** **** ***., LAS VEGAS, NEVADA 89183

702-***-****

ac8gzq@r.postjobfree.com

To obtain a position utilizing my current skills and knowledge with the opportunity for advancement.

Las Vegas College/Everest College

Court Reporting

Closed Captioning for the Hearing Impaired for television.

Students with Hearing Disabilities.

Court Room procedure.

Associates Degree

Degree / Date of Graduation

You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors.

Wynn Las Vegas Resort

PBX Operator

January 2008 – March 2017

To answer and direct calls in a professional manner. Voice mail retrieval, Proficient with the AS 400, NEC 2400, Opera, HOTSOS, SDC, and Windows. As well as Meridian ten- line TDD/relay system. Phone line installations, general use in copier, fax and ten- key. Proficient in dispatch by radio, excellent communications, client-focused, time management skills and Five Star Five Diamond customer service.

Four Queens Hotel

PBX Operator

January 2007- January 2008

To answer and direct calls in a professional manner. Voice mail retrieval, Proficient with the AS 400, NEC 2400, Opera, HOTSOS, SDC, and Windows. As well as Meridian ten- line TDD/relay system. Phone line installations, general use in copier, fax and ten- key. Proficient in dispatch by radio, excellent communications, client-focused, and time management skills.

Michael’s Craft Store

Retail Sales Associate

January 2003- January 2007

Face to face customer service, having knowledge of the products in the store, unloading truck and displaying product.

South West Medical

PBX Operator

January 2002- January 2003

Telephone answering service for Physicians and Hospitals at all South West Medical facilities. Liaison to doctors and their beepers as well as coroner’s office. All hand written and book searched with telephone.

Monte Carlo Hotel

PBX Operator

January 1999- January 2002

To answer and direct calls in a professional manner. Voice mail retrieval, Proficient with the AS 400, NEC 2400, Opera, SDC, and Windows. As well as Meridian ten- line TDD/relay system. Phone line installations, general use in copier, fax and ten- key. Proficient in dispatch by radio, excellent communications, client-focused, time management skills and Five Star Five Diamond customer service.

Silver State Recycling

Human Resources Assistant

January 1997- January 1999 To answer and direct calls in a professional manner. Greeted potential employees and assisting with company expectations for applications. Proficient with radio dispatch, excellent communication and time management skills.



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