MICHAEL MCKEAN

**** ***** **. ********, ** ****6 [ H: 707-***-**** [ ac8gz6@r.postjobfree.com

SUMMARY

Experienced Operations Manager with excellent client and project management skills. Action-

oriented with strong ability to communicate with technology, executive and business audiences.

Self-motivated and dependable while achieving high performance with minimal supervision.

Demonstrated the ability to complete tasks accurately despite interruptions and competing

demands.

SKILLS

* Time management skills * Operations management

* Training and development * Excellent communications

* Results-oriented * File/records maintenance

* Client-focused * Computer proficient

* Positive learning process

EXPERIENCE

03/1996 to 04/2016 Mailhandler

U.S. Postal Service – Sacramento, CA

The last duties at the Sacramento Plant were distributing the mail around

the plant to various locations within the plant for processing. Operated

different types of PIT (Powered Industrial Trucks).

* Provide onsite training.

* Delivered an exceptional level of service to each customer by

listening to concerns and answering questions.

* Planned and executed any and all projects that were requested..

01/1993 to 03/1996 Operations Manager

S.S. Supplies – Fairfield, CA

Over saw the day to day operations of a pet supply distribution warehouse.

Supervised 15-20 personnel. Managed multiple Pet Supply Shows.

* Analyzed behavior and structural factors impacting organizations

and systems, including organizational dynamics and

interpersonal processes.

* Provided timely and budget-complying project management on

multi-faceted issues.

* Supervised execution of delivery activities, managing $ 250,000

budget.

* Supported long-term business needs and strategies by generating

guest relations feedback for process improvements.

* Implemented conflict-resolution tactics by cooperating with

clients and staff to achieve team objectives.

03/1973 to 04/1993 Air Cargo/Passenger Manager

U.S. Air Force – Travis AFB, CA

Managed numerous locations throughout the Pacific Area of Operations.

Answering and researching any and all problems that might come up in

their day to day operations. Provided inspections when needed or

requested.

* Provided training when required and or needed.

* Delivered an exceptional level of service.

* Executed any and all projects that were set before the office, in a

timely manner.

EDUCATION AND TRAINING

1972 High School Diploma

Stanwood High School

1973 Morse System Operator School

Kessler AFB

1975 Air Cargo/Passenger Specialist School

Sheppard AFB

1975 Material Handling Equipment Training

Norton AFB

1985 Non-Commissioned Officer School

Travis AFB

2011 Powered Industrial Truck School

Sacramento, CA

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