Karen Harrie

**-*** *** ********

Etobicoke, Ontario

M9A 3V3 647-***-****

ac8gxv@r.postjobfree.com

Qualifications

20+ years of proven work experience in office administration

Knowledge of Microsoft Office and Outlook

Excellent interpersonal, written and oral communication

Problem solving skills with attention to detail

Outstanding organizational skills, including record keeping management and filing systems

Effective working alone or as a cooperative team member

Extremely reliable and punctual strong work ethic with the ability to multi-task

Professional Experience

Tapestry, Village Gate West Concert Properties

July 2017 - Jan 2019

Server

Provided resident's with a professional dining/pub experience.

Took orders, keeping in mind their dietary requirements,delivered food, answered questions regarding the menu offering suggestions and recommendations,

Worked closely with other staff and the kitchen to ensure the restaurant is operating efficiently.

Met with kitchen staff or managers daily prior to service to discuss that day's offerings.

Processed payments

Greet resident's and family members as if they were my own

Cobs Bread

Feb. 2015 - July 2017

Responsibilities include preparing bread for daily sales and processing transactions ensuring excellent customer service skills to ensure a repeat sale in the future.

Nanny

Oct. 2013 - Feb. 2015

Responsible for the care, education of a 1 year old. Ensured a schedule was in place daily.

Mantler Management Ltd

Jan. 2010 – June2013

Building Manager

317-319 The Kingsway

Collected rents on the first day of each and every month and maintained rental journal

Maintained parking lists and completed bi-monthly inspections of vacant spots

Routine daily, weekly and periodic cleaning tasks carried out as per job description for the building and/or as per instructed by the Property Manager

Coordinated building maintenance systems with contractors and supervisors

Performed daily, weekly and monthly inspections of all common areas throughout building

Responded to emergency calls and rectified existing condition

Wrigley Canada

Jan 2008 - Jan 2010

Sales Office Administrator

Provided administrative support to all members of the Sales Office plus field representatives.

Completed reorganization of processes within the office ie: couriers, supplies and day to day functions

Supported ITWAL Customer Business Manager with updates to critical information.

Wrigley Canada

Oct 2002 - Jan 2008

Receptionist

Answered phones on a five line Meridian phone system plus phones for Ontario Sales office

Greeted customers, clients, job applicants and couriers; tracked travel tickets; and arranged for taxis/limo

Provided administrative support i.e. Word-Processing, Excel, PowerPoint, signage

Co-ordinated and participated in Human Resources projects and staff incentive programs

Co-ordinated cash management of all employee gum sales totaling approximately $50,000.00 in sales per year

Responsible for data entry of all training material via SAP system

Co-ordinated and created information to be posted on TargetVision

Managed all aspects of office administration to support a staff of 20

Accurately and efficiently managed administration of expense reports, processing of all purchase orders and invoices for the Communications department

Developed and maintained an accurate Communications budget including the tracking and regular reporting of all expenditures

Distributed communications materials to internal client groups: Sales and Service, Regional Marketing and Customer Care

Coordinated monthly reports for the Communications team – vacation, sick days

Provided facsimile and photocopying support

Maintained Communications files including media clippings, newsletters

Acted as “traffic coordinator” for incoming design requests

Managed and tracked printing and design invoices from external designers for Brand Management and Advertising

Managed and tracked printing and design invoices from external printers and designers for the other groups within the team

Coordinated all travel arrangements within Canada

Education/Courses

GED

How to deal with difficult people/customers

Availability is immediate

References upon request

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