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Sales Analyst

Naperville, Illinois, 60540, United States
February 12, 2019

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Roxanne Sarno

**** ******** *****, ********** ** 630-***-****


My experience has given me the ability to perform numerous tasks in a deadline-oriented environment, effectively and efficiently. You will find that I am a quick learner who is highly motivated, multi-task oriented and enthusiastic. My experience has also enhanced my ability to interact and understand each individual goal that is necessary for the successful

completion of any project.


Masters, University of Phoenix 2010

BA, DePaul University 2005[

AAS Degree, Morton College 1978


1987- 2016 Senior Business Analyst

Communications Supply Corp. (CSC), Carol Stream, IL

Played a crucial role during an 11-month software conversion from ADP to Wesnet - software

60 locations were converted to one platform. Also supports post-conversion system improvements including, but not limited to: UAT testing and valuations to balancing reporting, end-user training, process documentation, etc.

Major responsibilities include the following:

Maintains open communication and good working relationships with fellow employees to ensure fulfillment of division goals and objectives

Ensures timely and accurate responses to inquiries, questions, documentation issues, system errors, program changes, new reporting requests, and user training

Diagnoses business issues and data challenges of end-users

Manages user system security passwords

Acts as liaison between operations and IT to make sure reporting development requests were viable and processed in a manner that met operations management expectations within established timeframes

Provides business updates for operations/sales leadership by compiling and analyzing sales data, compiles weekly and monthly business trend reports

2016 – Current Purchasing Expeditor / Item Analyst/ Receiving

Performance Health, Warrenville IL

Purchasing Expeditor

Call vendors

Track shipments

Work with buyers

Item Analyst

Validate family groupings of catalog items

Identify data attributes and their values that connect the family groupings

Modify data attributes and their values when needed


Receive vendor invoices

Expedite drop ship orders

Confirm all drop ship orders

Professional Skills

Hardware: AS/400, S/36, S/38, PC’s, Avaya phone system, Avaya Voice Mail

Utilities: Windows, OS/400, UNIX, SDLC,

Languages: RPG II & III, QUERY, DFU, SDA, SQL, MS Visual Studio, Queries.

Software: DMAS, ADP, ERP, PeopleSoft, Microsoft Outlook, Microsoft Excel, Microsoft Access, PowerPoint, Microsoft Project, EDI, Security controls, DPS, Scrum master, Wesnet & NetSuite

Admin: Excellent time management skills, ability to multi-task and prioritize work.

Awards & Acknowledgements

Employee of the Year & Employee of the month.

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