Human Resources Assistant

Human Resource and Administrative Specialist

High-achieving, result-driven business professional with core competence in Human Resource functions and Office Administration, distinguished by outstanding organizational skills, great communications cum interpersonal skills and well-proven customer service expertise derived from work experience in the high pace banking industry. Possess practical experience in talent recruitment and selection blended with administrative/clerical responsibilities. As an Associate Member of CPHR Alberta, I am knowledgeable in various Human Resource functions of Training & Development, Labor & Employee Relation, Health & Safety etc

Areas of Expertise

Talent Recruitment and Selection

Front Desk Coordination

Excellent Communication Skills (Oral and Written)

Impressive Customer Service

Office Administration

Trained in the use of SAP HCM Module

Professional Experience

CBI Home Group, Edmonton AB

Human Resources Specialist, Dec-2018 – Present

As a volunteer, conducts preliminary screening of resumes to determine applicants’ suitability for vacant positions, schedule interviews and conduct reference checks.

Collect and collate data relating to recruitment and selection activities

Assists with preparing employees’ paperwork and forms, including offer letters, termination letter, group health and insurance benefits etc.

Perform ad hoc administrative duties such as answering and directing phone calls, relaying messages, filing applicants’ documents which includes resumes and cover letters, reference check forms, Job application and pre-screen forms as well as maintain up to date records

Royal Bank of Canada (RBC), Edmonton AB

Client Advisor, May-2013 – Sep-2017

Provided general banking advice to customers regarding the bank’s products such as credit cards, mortgages, Line of Credit converting leads to revenue.

Managed a large volume of credit card application requests, conducted financial transactions involving cash deposits and withdrawal while ensuring customers’ accounts are balanced

Established and promoted cordial relationship with customers, ensuring prompt attendance to their inquiries and as a result reduced wait time by 25%

Ensured proper protection of customers’ confidential information

Proficiently used financial tools and customer service software

The Lung Association, Edmonton AB

Front Desk Receptionist, Dec-2012 – Apr-2013

As a volunteer, provided receptionist services, which included maintaining client’s profile, answering and directing phone calls as well as distributing incoming and outgoing mails.

Performed general clerical duties such as receiving documents from client, photocopying, organizing, and filing documents

Administered the receiving and distribution of office mails.

Worked proficiently with Microsoft Office suite such as word, excel, outlook etc.

Student in Free Enterprise (SIFE), Lagos NG

Chapter President, Sep-2009 – Sep-2010

As a student leader, led and coordinated 25 members in achieving specific community development goals

Organized and coordinated seminars as well as workshops for improving productivity and equipping of team members to execute community development projects.

Worked with the team to develop outreach programs/projects aimed at improving the quality of life and standard of living of people living in economically depressed communities

Prepared and coordinated team members for national and international competitions where results of projects were presented before business leaders

Education

Bachelor of Commerce (B.Com) in Human Resources Management (Sep-2018)

MacEwan University, Edmonton, Alberta

Higher Diploma (HND) in Business Administration (Sep-2010)

Yaba College of Technology, Lagos

Training & Certifications

SAP Human Capital Management (HCM)

Chartered Professional in Human Resources (CPHR) – Associate Member

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