FRANCY S. ALANO

L*B* Greenvale *, Marcelo, Paranaque, Manila

Cel. No. +639*********

ac8gpz@r.postjobfree.com

EDUCATION : Bachelor of Science in Accountancy

University of Nueva Caceres

Jaime Hernandez Avenue, Naga City

2000-2004

WORKING EXPERIENCE:

July 14, 2017 – September 20, 2018 Customer Contact Channels (C3) 11th floor Bonifacio 1 Technology Tower, 31st St. Corner Rizal Drv. BGC

Customer Service Representative (Spirit Airlines)

Travel Account:

General Reservation

Ticketing Booking

Answering passengers inquiries

Cancellation of the reservation

To modify reservation if the passenger’s request to do so

To sell a baggage and advance seat assignment

January 26, 2015 — January 2017 International Business Machines (IBM) Site B. Ninoy and Corry Road, Triangulo, Naga City 4400

Senior Analyst (Band 5)

TGCS RTR EMEA General Ledger (GL) October 19, 2015 – January 2017

•Running for Bank Reconciliation

•Weekly doing our Inventory

•Making Journal Entry

•Updating Cash Log owned Operating Unit

Senior Analyst (Band 5)

TGCS CF Customer Master Records (CMR) January 26, 2015 — October 19, 2015

•Recording New Ship-to address for North America

•Updating Ship-to address for North America

•Invoice suppression

•Change Channel

March 7, 2013 — March 30, 2014 Bayan Telecommunication Inc. Blumentrit, Naga City

Technician

Installing hardware and software systems (Internet)

Maintaining or repairing equipment

Troubleshooting a variety of connection issues

Configuring computer networks

Offering technical support on-site

January 5, 2005 — December 31, 2008 Bicol Medical Center Panganiban Drive, Naga City

Service Clerk

Payroll Processing

Payroll records and vouchers Indexing

Attendance record management

Arrangement of Employee Voucher and Pay slips

REFERENCES :

Medina Montero

Team Lead, General Ledger Emea, RTR

(IBM) Site B. Ninoy and Corry Road, Triangulo, Naga City 4400

Cel. No. 090********

Josephine Soverano

Accountant III

Bicol Medical Center

Concepcion Pequeña, Naga City 4400

Cel. No. 091********

Ricky Montemayor

Product Trainer and Team Manager of Spirit Airlines

Bonifacio One Technology Tower, Rizal drv. Corner Rizal ave.BGC

Cel. No. 092********

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