Howard J. Coho

*** ****** *****

Middletown, DE *9709

302-***-****

SUMMARY:

Results oriented management professional with over 25 years of experience improving processes, optimizing productivity, and driving revenue growth for multimillion-dollar operations. Strengths in strategic planning and execution, people development, accountability, team building, superior negotiating skills, and commitment to the highest level of value-added customer service.

EXPERIENCE:

INBOUND OPERATIONS SUPERVISOR

New England Motor Freight

July 2018 – Present Pennsauken, NJ

Responsible for all aspects of inbound operations of a 90 door terminal employing 150 employees.

Accomplishments: Entered a terminal that was 2-3 days behind. Restructured dock and driver start times to meet inbound arrival patterns. Restructured bids for a 7-day operation with current staffing without the need to recruit and add additional head count. Within 2 weeks the terminal was current and meeting customer and company expectations.

LOCATION MANAGER

UST Logistics

December 2017 – June 2018 Newark DE

Responsible for a dedicated fleet servicing Ashley Home Stores.

Accomplishments: Successfully recruited and trained driver contractors in the key areas of the operation required to provide superior service for customers. This resulted in exceeding on time service, piece completion, survey scores/results, and safety goals at all locations in Delaware and Maryland.

OPERATIONS MANAGER

New Penn Motor Express

May 2017 – October 2017 Cinnaminson, NJ

Responsible for operations of a $20 million dollar/year facility employing 130 employees.

Accomplishments: Entered a facility 2 days behind on service. Within 4 weeks I was able to get this facility current and back to meeting customer and company expectations.

TERMINAL MANAGER

New England Motor Freight

June 2015 - March 2017 Northeast, MD

Responsible for sales and operations of $15 million dollar/year facility employing 100 employees.

Accomplishments: Entered a facility that had not shown profitability since opening in 2008.

Restructured the key areas of the operation to eliminate waste and improve productivity. Developed sales strategy that grew existing business and added new business that drove city miles per stop into the low teens. Eliminated cartage cost from 5% of total revenue to less than .1% of total revenue. In 2016 the terminal operating ratio was 101.4 vs. 115.9 in 2015. 2016 was first time this terminal ever posted a profitable operating ratio during any month, in 2016 this was done 5 times.

OPERATIONS MANAGER

Old Dominion Freight Lines

July 2014 - June 2015 New Castle, DE

TERMINAL MANAGER

Ruan Transportation Management Systems

2011 - 2014 Middletown, DE

Responsible for operations of a dedicated fleet servicing Johnson Controls, Inc. Northeast Region.

Accomplishments: Entered under-performing operation, at the direction of the V.P. of Operations, executing established practices and employing leadership tactics which built a team that returned this facility to top 3 operating status, number 1 operating ratio, and terminal of the year in 2013. Strengthened customer relationship which resulted in revenue growth of 35% within the first 2 years while slashing overall operating expense by 30%.

TERMINAL MANAGER

R&L Carriers

1998 - 2011 Burlington, NJ, Lebanon, PA, and Baltimore, MD

Responsible for operations of expansion facilities servicing PA, NJ, DE, MD, and VA.

Accomplishments: Successfully recruited terminal operations and account managers, driver, dock, maintenance, and clerical workforce for multiple expansion facilities. Developed and implemented operational procedures and educated all employees in the key areas of LTL transportation. Designed line haul network to existing R&L terminals to position all inbound arrivals at each break-bulk or direct load to point before 7:00 AM. This network provided 1 to 3-day service between 90% of the R&L system while eliminating empty miles. Designed and implemented local coverage areas for driver and sales workforce at each facility to attain the greatest density on each driver route and sales territory. Since opening in 1998 these facilities have experienced 17% revenue growth year over year, .37% or less exception ratio, consistent on time service of 98%, and contribute 83.4 million dollars per year in revenue employing 275 people.

TERMINAL MANAGER

American Freightways

1996 - 1998 Wilmington, DE, Columbus, OH

Responsible for sales and operations of $35 million/year facility employing 145 employees.

Accomplishments: Columbus, OH: Successfully instituted operational and staffing changes that slashed overtime by 24%, claims by 2.7%, 3.2% improvement in on time service, and 13.7% improvement in terminal efficiency resulting in a $956,000 annual savings.

Wilmington, DE: Developed and implemented operational procedures and educated all employees in the key areas of terminal operations. Lead facility to #1 operating ratio in the Northeast Region and #3 in company. Promoted to break bulk manager in Columbus, OH.

TERMINAL MANAGER

Preston Trucking Company

1991 - 1996 New Castle, DE

Responsible for sales and operations of $11 million/year facility employing 55 associates, and sales growth of account base of top 50 customers.

Accomplishments: Lead efforts of current sales and management staff in revenue growth and cost control, completing $623,000 swing in operating results. 1995 was the first year this facility made a profit since 1984.

Warehouse Manager

Hercules Incorporated

1987 - 1991 Wilmington, DE

UNTIED STATES AIR FORCE

1978 - 1987 Okinawa, Japan, Glendale, AZ, Sembach, Germany

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