Customer Service Store Manager

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Steve Randel

E-Mail: ac8gnc@r.postjobfree.com

Summary

After managing a retail business for 15 years, I started a new career as an international wholesaler in 1990, which would eventually lead me into the logistics field. I have spent the last 22 years working as a shipping coordinator, processing UPS, FedEx, DHL and LTL freight orders, along with strong customer service interaction. I'm also a skilled "people person," able to manage a small staff or simply motivate co-workers as a quiet leader.

Highlights

Safety conscious 

Organized and detail-oriented

Strive for customer satisfaction 

Moral among co-workers increases productivity

I am bilingual (Spanish)

Wide range of international logistics contacts

Excessive overhead limits company profits

Achievements

First Vans shoes franchise in Mexico out of my retail outlet in Tijuana, Mexico, 1975

Powell-Peralta's leading skateboard franchise out of my retail shop in San Diego, 1986

Developed a multi-million dollar mail order/internet business for Hamel's Action Sports in Mission Beach, 1990-92

Launched a 12-country, international textile sales business, 1994-98

Was a proud member of the Weekend Exercise/Marika family from 2000-2008

Continued an extended relationship with The Wheat Group, 2009-16.

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Experience

September 1972 to February 1977

Deportes Atleticos Tijuana, B.C. Mexico

Retail owner, sporting goods

April 1978 to February 1989

Randel's Sports San Diego, CA

Managing owner,

May 1989 to April 1993

Hamel's Action Sports Mission Beach, Ca

Store manager

June 1993 to September 1999

Randel's INTL San Diego, CA

Owner

September 2000 to March 2008

Weekend Exercise Company San Diego, CA

Domestic/International shipping clerk

March 2009 to March 2016

The Wheat Group San Diego, CA

Domestic/International shipping lead, customer service bridge

March 2016 to December 2016

American Barbell LLC San Diego, CA

Shipping clerk, LTL freight specialist

I accepted this job after the Wheat Group was sold and didn't want to relocate to Los Angeles. Learned a lot about heavy freight shipments and did an adequate job, but company downsized after Jan. 1st.

Education

Pepperdine Unversity Los Angeles, CA

Journalism/psychology

Left school to accept a job offer in New York City, 1971

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