Auntik Bhattacharjee

ac8gmj@r.postjobfree.com, Mob: 416-***-****

** ******** ****** *********, **** 627,

Toronto M2N 7E3

Profile:

Solutions driven Project Manager with a vast experience of 10 plus years in business analysis and project management. Self- motivated and energetic, having excellent communication skills which help to build strong inter-personal relationships needed to succeed in the professional work environment. Have experience in leading cross functional teams to maintain quality throughout the project lifecycle, and an expertise in e-governance domain. Skills:

Project Management Requirement Analysis and Elicitation Resource Allocation Quality Assurance and Control Risk Assessment Team Management Client Management Vendor Management

PROFESSIONAL EXPERIENCE

Project Manager 2014-2018

3i Infotech Ltd, Noida, India

To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution

Adept at mapping client’s requirement and design solution accordingly.

Leading the software and implementation team to meet the requirement of the clients

Project delivery and management (End to End system study, solution design, Budgeting, Costing, RFP, Bid Evaluation and Vendor selection, Documentation, presentation etc)

Interface with the implementation/project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery

Leading and maintaining CMMI and ISO Audit related processes and tasks

Ensuring quality assurance for business user acceptance testing

Managing and resolving escalations

Synthesizing conclusions into recommendations and help the client to implement change

Assist in recruitment process by taking interviews of potential resources as per business requirement

Reduce turnaround time of incidents and increase customer satisfaction

Strong MS Office Skills; have worked extensively on MS Word, MS Excel, MS Project, MS Visio and MS Powerpoint, MS Office Front Page, Macromedia Dreamweaver 8

Major projects:

Single Window Corporate Registry System (Corporate Regulatory Authority of Bhutan)

Online Examination Portal for Aircraft Maintenance Engineers (Directorate General of Civil Aviation)

DIT Navy (Directorate of Information Technology Navy)

Health Insurance Scheme for Rajasthan (Rajcom Info Services Limited)

Transactional Management Information System for Social Security Pension (State Society for Ultra Poor & Social Welfare)

Highlights:

Led teams across broad technical and business disciplines.

Tracked progress to ensure project milestones were completed on time and budget.

Accessed risk factors and continuously tracked changes that might affect project outcome.

Experience in working on Customer Relationship Management

Maintained the quality processes through regular project audits

Defined processes and tools best suited to each project. Business Analyst and Consultant 2009-2014

3i Infotech Ltd, Noida, India

Provide development analysis and relevant data extraction by utilizing various resources via web based and existing systems.

Gap Analysis

Requirement Analysis and Elicitation

Preparing the necessary reports related to Quality Audit

Preparation of SDLC documents

Preparation of Test Cases and doing necessary testing of the software

Communicating and interacting on a regular basis with the project manager and development team during different stages of the project

Communicating and interacting with the client for seeking and providing clarifications

Preparation of Contract document for the stakeholders.

Bid process management for finalization of system integrator for the implementation of the project. Major projects:

Project Management Unit, Road Transport (Ministry of Road Transport and Highways)

Integrated Registration System for Manufacturers and Wholesalers (Central Bureau of Narcotics)

Asset Management System (National Informatics Centre / Ministry of Panchayati Raj)

Fees and Discount Calculation System, Dubai (Dubai Gold and Commodities Exchange) Executive 2008-2009

IHCL, New Delhi, India

Interaction with clients from different cultures and backgrounds

Dealing with client queries and requirements

Inter and Intra department coordination to ensure proper work flow

Populating data from client feedback for various reports and handling inventory

Analysing and processing of client feedback through the client satisfaction tracking system

Worked on CRM software used to store the data about each client together in one record. PROFESSIONAL DEVELOPMENT

Post Graduate Diploma in Human Resource from Symbiosis Centre of Distance Learning, Pune, India 2009-2011

Bachelors’ in International Hospitality Management from Queen Margaret University, UK, in 2005-2008

Diploma in International Hospitality Administration from International Institute of Hotel Management, Kolkata, India 2005-2008

TRAININGS AND CERTIFICATIONS

Certificate in training attended for ISO 9001:2008 Quality Management Systems internal Auditor cum Implementation Course

Certificate of Participation from KPMG for CMMI-Dev & SVC, V1.3 Based High Maturity Practices Workshop

Undergone Training in Agile Methodology

Undergone Internship for 6 months in Intercontinental, The Grand

Awarded the certificate of appreciation in recognition of high quality performance during internship REFERENCE AVAILABLE ON REQUEST

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