Joanie G. Hickson

**** ********* ****** *** ***** N.Y. 11706

Tel. 631-***-**** Cell 631-***-****

ac8gmh@r.postjobfree.com

• Experienced with a successful career in accounting with main focus being

Profile Summary

Accounts Receivable/Chargebacks and Collections.

1. Skilled in all aspects of recording transactions by way of posting and

reconciling accounts to ensure accuracy and completeness of data.

2. Proven ability to identify and implement improvements in decreasing past

due balances.

3. Possess excellent interpersonal, analytical, and organizational skills.

4. Successfully able to interface with others at all levels of management to

ensure organizational goals are attained.

5. COMPUTER Skills: AS400, AMT, VSR, Aims2000, Word,Excel, Outlook

Randstad Staffing Agency (Temp Assignments)

Professional Experience Present

Accounts Receivable/Collections Analyst

1. Researched and resolved all customer deductions by way of e-mail, fax,

phones calls and statements..

RVC Enterprises,LLC. New York, N.Y. 02/10-05/12

Accounts Receivable/Chargeback Analyst

. Researched and resolved all chargebacks for major dept. stores such as

Macy’s, Burlington Coat, Nordstrom etc.

. Post chargebacks,credits and writeoffs to AMT accounting system

. Provided proof of deliveries for nonreceipt of merchandise and shortages

. Assist in various different projects instructed by credit manager for audits

Rafaella Apparel Group New York, N.Y. 12/04-02/10

Accounts Receivable/Chargeback/Collections Analyst

. Researched and resolved all chargebacks from factor and house accounts

. Post all write offs to general ledger, cash application

. Assist A/R manager with monthly closings and various projects

. Prepared daily bank deposits and post chargebacks to AS400 system

Uniflex, Inc. Hicksville, N.Y. 12/03-12/04

Accounts Receivable/Credit Collections Analyst

1. Responsible for all collection calls to past due accounts .

2. Established line of credit for all new and existing accounts .

3. Researched and resolved all chargeback issues.

4. Resolved customer service issues and proof of deliveries.

5. Prepare daily bank deposits and apply cash to AS400 system

Momeni, Inc. New York, N.Y. 07/01-10/03

Accounts Receivable/Chargeback/Collections Analyst

. Responsible for all collection calls to accounts past due 30 days +

. Provided customer service and posted cash to Spars2000 system

. Established credit lines for new and existing accounts

Isaac Morris, Ltd. New York, N.Y. 09/98-12/99

Accounts Receivable/Chargeback and Collections

. Researched and resolved all chargebacks and cash applications

. Authorized customer returns and ran A/R monthly reports

. Responsible for all collection calls to past due accounts

. Assist controller with month end closing of A/R

Eric Javits, Inc. New York, N.Y. 06/92-09/98

Accounts Receivable/Credit Collections Coordinator

. Researched and resolved all chargebacks and cash application

. Responsible for collection call of all past due accounts

. Customer service and proof of deliveries

. Followed up on research of credit history to establish customer credit

. Ran monthly reports for month end closings under supervision of CFO

. Worked closely with controller on numerous bank audits.

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