Administrative Assistant

ROSE VENUS

# ****-**** *********** ****** *********, Mississauga, Ontario L5A 3Y4

647-***-****/905-***-**** Email: ac8gmb@r.postjobfree.com

Career Goal

Administrative Assistant

HIGHLIGHTS OF QUALIFICATIONS

9 years of experience providing administrative assistance of highly confidential and reconciled cash/income reports to the Bank Branch Manager or Investment Department Head

Proficient in keeping records, filing, faxing, photocopying and mailing client’s copies of mutual funds like conservative, balanced, equity funds, stocks, bonds, and all bank’s products.

Extensive knowledge in using computer: MS Office (Windows, Word, Excel, Powerpoint), internet, email, electronic fund transfer, fax machine, debit/credit card machine, etc.

Expertise in handling telephone conversation, inquiries, complaints and giving pieces of advice to clients in personal, over the phone and through email messaging.

Excellent in conducting seminars about the new core banking system implemented in loans processing, opening of accounts, interest computation, withdrawals, deposits, atm, etc.

Remarkable record in receiving cash, checks, etc, and issuance of checks, manager’s check, atm cards, stocks /bond certificates, money orders, etc. Capable of opening 200 payroll accounts in 1 day.

Over 5 years’ experience of rendering speedy and effective system in serving customers as a cashier in Canada and in achieving highest quota as one of the production staff

Diploma in Bachelor of Science in Commerce-Major in Accountancy obtained from University of Santo Tomas in 1991 (One of the top 5 universities in the Philippines)

PROFESSIONAL EXPERIENCE

Administrative Support

Assisted the Bank Manager in administrating, monitoring and achieving marketing targets in mutual funds/new accounts/loans, etc.

Contributed professional advice and support in keeping confidential reports regarding various products inorder to maintain the team’s quota for a day, a month, every quarter end and at the end of the year

Trained new staff in performing their job responsibilities according to the bank/company policies.

Reconciled all the bank accounts discrepancies due to the implementation of new Core Banking System

Maintained all banks clients accounts and informations through data entry, printing, filing, faxing and sending clients copies in their email or by mail

Customer Service and Sales Skills

Arranged all appointments of bank officers to the prospective, referred and existing bank clients

Opened/received cash and all kinds of payments in all types of deposit accounts(CASA, FCDU, LOANS, MUTUAL FUNDS, BONDS,BILLS PAYMENT)

Interviewed/identified referred, solicited and walk-in clients, conducted credit investigation, and maintained filing of the client’s filled up forms based on AMLA and KYC requirements

Respond to all telephone inquiries, various types of complaints and accepting orders from clients

Processed applications of Electronic Banking Facilities(Internet Banking, Phonebanking) and credit Card/Automatic Debit Arrangement

Organizational Skills

Maintained filing cabinet in the record’s vault, monitored bank supplies and responsible in making requisition to the suppliers

Prepared checks, stock certificates, money market placements, pre-termination and debit advices in accordance to instruction sheets and brought documents to the officers for authorized signatures

Received checks and cash payments from clients for mutual funds, investment in stocks, etc.

Used scanners, cash registers, debit/credit card machines and calculators to serve client

Printed all kinds of bank reports, daily, monthly, quarterly and year-end reports, filed them in designated folders and kept them in the documents vault.

EMPLOYMENT HISTORY

2017-Present Cashier Canadian Tire Corporation Mississauga

2011-2017 Cashier/Productions Staff Saver’s Company/Value Village Store Mississauga

2005-2011 Sales/Marketing Associate United Coconut Planter’s Bank (UCPB) Manila, Philippines

2010 Accounting Clerk-Bank United Coconut Planter’s Bank (UCPB) Manila, Philippines

Reconciliation

1993-1996 Securities Clerk Asian Bank/AB Capital & Investment Corp. Manila, Philippines

TRAINING AND EDUCATION

Canadian Securities Course- Sheridan College-Hazel McCalion Campus-Mississauga 2018

Microsoft Windows 7, Office 2013(Word,Excel,Powerpoint)BTT20- Brian J. Fleming-Mississauga 2017

Bachelor of Science in Commerce(Major in Accountancy)- University of Santo Tomas(UST)Phils.1991

Class Salutatorian/Excellence in Math Award- Aklan College-Philippines 1987

Class Valedictorian- Pandan Central School-Philippines 1983

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