SUMMAR Y

Experienced Principal Technical Project Manager skilled in managing and streamlining schedules to ensure maximum customer satisfaction and business revenue across IT, network infrastructure, accounting, marketing, sales, operations, and strategic projects.

Expert at overseeing all facets of project lifecycle. Able to drive and execute on initiation and planning, time and cost management, change management, risk and issues management, implementation, and guidance of project team members.

Superior communication skills. Able to successfully build strong working relationships with stakeholders, coworkers, internal and external clientele, and vendors while ensuring open and strong collaboration among project contributors.

Excellent multitasker. Able to efficiently plan and prioritize multi-staged projects based on required delivery dates set forth by upper management or the needs of the business.

Strong technical and business management skills. Able to manage diverse teams across domestic and international locations using the necessary resources to complete company objectives on time and at or under budget.

SKILLS AND HIGHLIGHTS

Skilled Negotiator

Excellent Written and Verbal Communication Skills

Superior Time Management & Action Item Prioritization

Self-Motivated

Conflict Resolution

Creative Problem Solving

Remarkable Adaptability

Confident Decision Maker

Collaborative Leader

College Professor

PROFESSIONAL EXPERIENCE

Principal-Technical Project Manager, (Network Cloud) 09/2009 – Present

AT&T

Lead the project planning, scheduling, controlling and reporting activities for new technology infrastructure upgrades, deployments, site readiness, and installations into the worldwide networks of AT&T.

Create and direct cohesive sub-teams comprised of both internal and external stakeholders for each of my projects to drive task completion.

Clearly define all team roles and responsibilities ensuring that tasks are completed successfully on time and on budget.

Lead the efforts to identify the project requirements, the impacted systems and applications, and create the required documentation for project cost estimates and applications development.

Review performance weekly with project team, addressing risks or gaps to the project.

Inform leadership and stakeholders periodically of project status.

Senior Project Manager, U-Verse Program Integration 04/2007 - 09/2009

AT&T

Developed key strategies for future planning of up to 18 months in advance of IT code releases impacting provisioning, billing, and back-office support systems.

Built and delivered 14 functional team shell project plans for each new IT Release which occurred 3 times annually.

Managed projects across U-Verse functional teams and leadership to clearly identify direction and scope of projects.

Developed, maintained, and distributed Program Level "Top Down View" for timeline tracking by Functional Teams and used for high-level leadership status reporting.

Project Director, Integrated Process and Testing SBC (AT&T) 06/2003 - /3/2007

Director, Product Design and Development SBC (AT&T) 10/2000 - 06/2003

Associate Director - Product Design, Strategic Marketing (SBC) 10/1999 - 10/2000

Regional Manager, Information Systems (SBC) 06/1997 - 10/1999

Process Specialist, Information Systems (SBC) 07/1996 - 06/1997

Adjunct Professor Electronics 01/2012 – Present

Central Texas College, Killeen, TX

Provide online course instruction to primarily active duty military, veterans, and their dependents world-wide.

Current courses taught: Introduction to Computer Technology, Integrated Software Applications, Introduction to the Internet, Internet/Intranet Server, and Project Management Software.

Previous courses taught: Computer Literacy, Introduction to Information Systems, Hardware and Systems Software, Programming Languages I and II, Introduction to Telecommunications, Systems Analysis and Specifications, Database Design and Implementation, Advanced IS Concepts, E-Commerce Design and Architecture, and Project Management.

Adjunct Professor Science, Engineering, and Math 09/2016 – 05/2018

Cerritos College, Cerritos, CA

Adjunct Professor Computer Info Sys 08/2013 - 07/2014

Ivy Tech Community College, Sellersburg, IN

Adjunct Professor ADCaP 05/2004 - 08/2010

University of the Incarnate Word, San Antonio, TX

Various staff positions and assignments 07/1981 – 03/1995

US Air Force

Electronics Technician and Program Manager

52 Communications Squadron, Spangdahlem Air Base, Germany

Quality Control Training Manager

401 Communications Squadron, Torrejon Air Base, Spain

Cryptographic Maintenance Technician/Shift Supervisor

2146 Communications Group, Osan Air Base, Republic of South Korea

Cryptographic Electronics Master Instructor

3270 Technical Training Group, Lackland Air Force Base, Texas

EDUCATION & CERTIFICATIONS

Masters in Business Administration, Technology Management 2004

University of Phoenix, Phoenix, AZ USA

Bachelor of Science, Management Studies, 1995

University of Maryland University Campus, College Park, MD USA

Associate in Applied Science, Instructor of Technology and Military Science 1993

Community College of the Air Force, Maxwell AFB, AL USA

Associate in Applied Science, Electronics Systems Technology 1992

Community College of the Air Force, Maxwell AFB, AL USA

Agile Bronze Certification 2016

AT&T University

API Bronze Certification 2016

AT&T University

Lean Six Sigma Yellow Belt Certification 2013

AT&T University

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