Kevin J. Sinclair

ac8gkg@r.postjobfree.com

978-***-****

** ******** **

Salem, MA 01970

Coding Languages

Java, JavaScript, HTML, C#, Swift, iOS, SQL, React, Cloud experience, Photoshop, Premiere, Illustrator, Office 365, Active Directory, Agile/Iterative, Adobe Acrobat, Git, MongoDB, GrayLog, SONAR, SOLR, AppDynamics, REST APIs

Education

Bachelor of Computer Science, May 2018

St.Ambrose University, IA

GPA: 3.5

May 2018

Clubs:

● Computer Club

● IEEE Student Branch

● Kendo Club

Emerson College, Boston, MA

Major: Film 2002-2006

Minors: Psychology and Music

Accolades and Certifications

Certification in Online Cyber Security

Facebook Scholarship for the Usenix Enigma Conference, Santa Clara, CA,

January 16-18, 2018

Facebook Scholarship for F8 Facebook Developer Conference,

San Jose, CA

May 1-2, 2018

Blackhat/DEFCON Conventions,

Las Vegas, NV August 8-12, 2018

About Me/Personal Highlights

I am an avid traveler and no stranger to driving great distances to see the beautiful sights our country has to offer. I have devoted interests in music, film, and history. I also enjoy singing and performing on guitar and piano. I enjoy working in roles that require public speaking acumen and communicating with people as a team.

Objective: Dedicated, energetic professional seeking Help Desk and Software Engineering positions who enjoys troubleshooting complex issues in a fast-paced environment.

Experience

Infrastructure Intern

RSM US LLP

Jun- Aug 2017

●Onsite installation of switches, including racking and rackmount servers in a Client-facing capacity.

●Performed remote helpdesk support using Active Directory to resolve hard drive issues, certificate authority, and remote e-mail access.

●Designed and installed network infrastructures (equipment, servers, personal computers and software).

●Disaster recovery.

●Day-to-day technical support from workstations to servers.

● IT outsourcing.

●Consulted with clients about technology enhancements.

Referral Coordinator/Patient Account Representative SkinCare Physicians, Chestnut Hill, MA

Jan 2013- Aug 2016

●Responsible for a variety of Accounting tasks involving large monetary transactions for a high-volume Cosmetic Dermatologist Office including posting payments, resolving past due balances/collections issues in patient accounts and collecting deposits.

●Communicated with various insurance companies to acquire patient referrals.

●Scanned and logged patient insurance information PHI/HIPAA sensitive materials and verified referrals for general dermatology patient visits.

●Selected, assigned, and audited diagnostic and procedure codes to patient records (ICD-10 and CPT).

Additional Experience

Administrative Assistant,

Johnson String Instrument

Newton, MA

Aug 2011-Oct 2012

●Drafted and authenticated contracts for company rental instruments for new and existing customers.

●Generated and postmarked payment notifications (rental reminder notices, past due balances, delinquent rental instruments).

●Located delinquent customers through various information sites to initiate the retrieval of past due instruments. Facilitated payment plans with past due customers to meet their needs.

Trainer, Recruiter, Fundraiser

Fund for the Public Interest

Boston, MA

Sep 2008-July 2011

●Trained phone representatives the requisite technique and etiquette for communicating effectively with clients.

●As principal fundraiser proved exceedingly valuable to the organization by consistently surpassing quotas.

●Demonstrated excellence in phone-based fundraising by collecting over $80,000 in under two years.

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