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Data Entry Customer Service

California, United States
February 11, 2019

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Jason R. Brooks

***** **** **. #*-***, Desert Hot Springs, CA 92240

Cell: 909-***-****



Graduated: August, 2013 Bachelor of Science in Business Administration, Major in Management

Alliant International University GPA of 3.4

Courses taken: Marketing, Leadership and Management, Production and Operations Management, and

Human Resources Management


Shift Manager, 2 years 1 month

Manufacturing Production, 2 years 5 months

Temp Positions, 5 years and 3 months

Inventory Control, 5 years 4 months

Shipping Clerk/Dispatch, 3 years 11 months

Customer Service Rep, 10+ years

Clerical, 10+ years

BSIS CA Guard Card (40-hr classes completed)

Reservations Agent & Security Two Bunch Palms Resort & Spa, Desert Hot Springs, CA Dates: 12/17 to Present

Responsibilities: Unarmed Security to maintain the safety of guests, staff, and property. Superior team and management communications. Ensure that our property maintains the ‘Non-Info’ status for all individuals that are on or off property. Assist guests with booking reservations online or by phone for the spa/restaurant/resort, explain and offer available packages, complete cancellations, take on tasks given to me.

Staffing Coordinator ReadyLink Staffing, Thousand Palms, CA Dates: 2/17 to 12/17

Responsibilities: Recruited medical staff, collected required documentation for employees, submitted employee profiles to facilities, and fulfilled facility needs. Managed the scheduling of employees at facilities. Logged all incidents, issues, and communications for both employees and facilities. Laid-off by employer.

Quadrant Coordinator/Driver Manheim Investments, Riverside, CA Dates: 9/14 to 1/17

Responsibilities: Updated vehicles in each lot location through RF Scanner, ensured vehicle identification information & updated as needed, assisted dealers/transporters/tow truck drivers, communicated relevant information to dealer account reps/account coordinators/account managers/management/team members. Relocated and reconfigured vehicles to optimize storage space. As a temporary Driver, I promoted the professional presentation of vehicles, demonstrated vehicle safety in operation on and off the premise, optimized company storage space through vehicle reconfiguration, encouraged team and management communications, and trained new team members.

Data Entry Clerk Volt Workforce Solutions, Riverside, CA Dates: 09/14 to 01/15

Responsibilities: Adhered to efficiency standards by accurately locating and inputting sensitive alpha/numeric information, maintaining sequential order of files, and placing files in correct locations. Utilized: Excel Worksite and RF Scanner. This was a temporary assignment.

File Clerk Hired by Matrix, Inc., Rochelle Park, NJ Dates: 02/14 to 06/14

Responsibilities: Assisted in creating a system to separating comingled files, identifying correct client type, and categorizing file locations in the PC data management system. Facilitated the differentiation and storage of office and off-site files. Labeled and cataloged off-site stored files. This was a short-term contract assignment.

Student Assistant Alliant International University, San Diego, CA Dates: 07/12 to 06/13

Responsibilities: Assisted several members of the Psychology Department with routine alpha filing, program document creation and circulation, event and office organization, compiling academic contracts and advisor documents, updating student and survey information in Access and Qualtrics.


HMS, OpenTable, Resort Suites, Data Entry, RF Scanner, Time/People/Product Management, Internet savvy, MS Office, Word, Excel, Outlook, PowerPoint, Softeon, Navitrace, Log-Net, Exceed, Great Plains, Radio Beacon, HMS, Resort Suites, Open Table, Multi-line Phone Systems, and Copy/Fax/Scan documents.

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