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Sales Customer Service

Location:
Dhaka, Dhaka Division, Bangladesh
Salary:
00
Posted:
February 11, 2019

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Resume:

Sarmin Sultana

****/* ***-**, *******, Khilgaon, Dhaka bangladesh

019********, ac8gf8@r.postjobfree.com

/ac8gf8@r.postjobfree.com

Career Objectives

Be a successful pioneer in the field of operation in anCorporate Organization;

Add value to the organization’s reputation with knowledge, innovation and expertise.

Support to the company which are looking forward to have a diversified portfolio of their own and spectacularoperations (Sales, Marketing and Clien orientated service) related obligations, goodwill and accomplishments.

University/college

Degree obtain

Grade/Class

Mejor/Minor

Period of Attendence

National University

Master of Business Studies

2nd Class

Accounting

2009

National University

Bachelor of Business studies

2nd class

Accounting

2008

Govt. Girls College, Khulna.

Higher Secondary School Certificate

3:90

Commerce

2004

HaziFoyez Uddin Govt. Girls School, Khulna.

SecondarySchoolCeritificate

3:25

Connerce

2002

Academic Qualification

Work Experience

1.Organization name:Grand Technologies PVT. Ltd

Duration:February 2014 to till now

Title of Position:Sales Coordinator

Responsibilities:

Sales task:

Prepare Monthly sales Plan for Grand Technology Private Limited.

Handling Letter of Credit (LC) for the product endsure the shipment.

Handling a high volume of customer inquiries whilst providing a high quality of service.

Tracking sales orders to ensure that they are scheduled and sent out on time.

Product Price analysis and submitted the quotation.

Support to the field sales team and technical unit and meet the requirement.

Collect sales forecast from field sales team to ensure availability of product.

Organizing sales promotional campaigns.

Prepare sales evaluation report for the individual sales person

Contacting potential customers to arrange appointments.

Maintain Stock of the readmade garments machine and if needed place for new shipment.

Weekly basis organize meeting to the sales team and getting updated from them and prepare report which have to submitted to the MD weekly.

Accept any special tasks outside normal duties and maintain image of the Dissection as well as of the Company.

Administrative and operational task:

Receive Itinerary from the international staff and make sure their accommodation.

Airport pick up drop up. Fixed meeting with the external customer and enlisted clients.

Ensure the security system and protocol.

Received email and answer to the respective clint on behalf of Managing Director.

Manage the driver’s duty when required.

Arrange all kind of logistics support for international staff.

Booking advance ticket for domestic and purchase the ticket with the coordination with travel agent based on lowest price.

Communication with vendor service provider to our office.

Filing and Documentation:

All kind of sales related paper preserve manually and electronically.

Maintain the databased in excel sheet.

Ensure the customer database, updated the databased weekly basis and submitted the report.

Reporting:

Prepareweekly and monthly sales report.

Prepare Sales Grading report.

Prepare Sales commission Structure report.

Finance:

Received the bill voucher analysis and check the supporting document.

Process the payment straight to the bank as per clients bank account.

Received all official utilites bill and process for payment in a monthly basis.

Received Grammen phone bill and process payment.

Process the Internet bill (BRAC NET) as per aggrement in compliance with the BANDwidth and speed.

2. Organization Name: World Vision Bangladesh

Duration: July 2012 to June 2013

Title of Position: Monitoring Supervisor

Responsibilities:

Day to day monitoring & visiting field area.

Conduct training classes, lectures seminars health related issue.

Collects statistical data and prepares reports regarding program activities.

Develop and maintain program record policies and procedures.

Emplyee motivation work.

Represent the department to the public and attends public meeting and conferences to discuss, Inform and Instruct concerning health service and program.

Meets regular and punctual attendance standards and any special needs of the position determined by management.

Monthly presentation on preview meeting.

Prepare monthly report & send to programme Manager.

Computer literacy

MS word, MS Excel and Excess and Powerpoint

AdovePhotoShop.

ERP (Tally)

Language proficiency

Proficient in both Bangla and English

Competencies

Self-Development and proactive behavior.

Positive working capacity and travelling for working purpose to anywhere.

Efficiently work within a team and facilitate as an active team member

Managing Conflict within the organization

Accountable and transparent

Learning and sharing knowledge

Maintain ethical behavior

Adaptable capacity in a Dynamic Working Enviornment in addition working under pressure.

Personal Details

Father’s Name:Abdul Motin

Mother’s name:Nilufa Yasmin

Date of Birth:August 21, 1986

Marital Status: Single

Blood Group: A+

NID: 643-***-****

Passport No: BM 0982406

References

Name:NeharkantiMohaldar

Designation: Professor

Organization name: Khulna Govt B L College

Mobile:017********

Name: Razia Sultana

Designation: Service-in-charge

Organization Name: ACI Motors (Yamaha 3s center)

Email:ac8gf8@r.postjobfree.com

Mobile:017********



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