Anna Austin

*** **** ****** *****

Valley Township, PA 19320

ac8gf5@r.postjobfree.com

Phone: 610-***-****

Use my experience as a tool to advance my carrier.

Assistant Director of Registration with a track record of

managing personnel, Finances, facility operations and

admissions while providing the highest quality care.

Driven and compassionate healthcare professional with

15 years hands-on experience in fast-paces physician and

hospital environments. Accountable and responsible with

a strong focus on patient wellness.

Work Experience

Director Patient Access

Jennersville Regional Hospital West Grove, Pa

January 2007 to July 2018

Manage the day-to-day operations for the admitting department completion of preliminary paperwork.

Implements admissions policies and practices and coordinates with medical, nursing and accounting

staff to ensure appropriate patient placement. Ensures all insurance benefits coverage meets

standards of admission dictated by the hospital policy. Perform variety of task. Leads and directs the

work of others. This includes registrars for the emergency/outpatient and surgical department. Manage

staff of 15 or more employees.

Director Assistance Patient Access

Brandywine Hospital Coatesville, PA

2003 to 2007

Facilitating training of staff and operating in an efficient and positive manner. Meeting goals, guidelines

and accuracy. Interact with physician obtaining information in compliance of registration in a timely

manner.

Financial Counselor-

Meeting goals, collect and settle accounts in a timely

fashion.

Working in a non-irate and professional environment

interact with physician and outside vendors to the needs of patient.

Office Manager

Dr. Arnold - Philadelphia, PA

1994 to 2003

Training of staff

Contacting insurance co and attorney for legal cases

Transcription report and data entry

Medical terminology third party billing

Billing Supervisor

Dr. Dennis B. Zaslow D.O. Phila - Philadelphia, PA

1990 to 1994

A/R medical billing, contacting and verifying insurance

Training of staff, collection calls

Trouble shooting

Education

High School Diploma in Business

Thomas Edison High School Philadelphia, PA

Graduate 1981

Bachelor’s in Business Associates

Temple University Philadelphia, PA

Graduate 1987

Skills

TRAINING, STAFF TRAINING, EXCEL, HMS, MICROSOFT OFFICE, Medical Insurance, Call Center, Hospital,

Insurance Verification

Additional Information

Skill Highlights

CHS system, Promed/HMS/Medhost, Word Perfect, Krono, Excel and Taleo

Microsoft Power Point, Microsoft Office, etc.

Bilingual English-Spanish.

*Staffing management ability

*Conflict resolution

*Administration and Coordinator Knowledge

*Government relations Knowledge

*Patient oriented

*Financial aptitude

*Relationship and team building

*Staff training and development

*Critical thinking proficiency

Contact this candidate