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Customer Service Manager

Location:
Atlanta, Georgia, United States
Posted:
February 11, 2019

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Resume:

CAREER FOCUS

CORE QUALIFICATIONS

EDUCATION AND TRAINING

ACCOMPLISHMENTS

WORK EXPERIENCE

MARY SHAW

*** ******* ******, *******, ** 30314 C: 678-***-**** ac8gax@r.postjobfree.com To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer. Superior communication skills

Superior organization skills

Effective team player

Cheerful and energetic

Dependable and reliable

High level of integrity

MS Office proficient

Computer proficient

File/records maintenance

Financial records and processing

Inventory and Pricing Controls

Computer/POS Scanning Use

2005 CNA Certification: Healthcare

Northwest Florida State College - Niceville, FL, USA 2003 Diploma: General Education

Jefferson High - Monticello, FL, USA

01/2015 to Current Security Supervisor

Universal Protection Service - Atlanta, GA

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.

Answered alarms and investigated disturbances.

Reported all incidents, accidents and medical emergencies to law enforcement. Continuously monitored security cameras and fire, building and alarm systems. 08/2013 to 01/2015 Overnight Stocker

Walmart - Atlanta, GA

Prepared store at night for next business day.

Process freight, create new displays on end caps and fill shelves with merchandise in a timely manner.

Zoning of the store which involves bringing stocked items forward, so that shelves appear full and neat.

08/2011 to 09/2013 Fueler

Aircraft Service International Group - Atlanta, GA Primary responsibility was the safe and timely fueling of passenger planes All work was conducted safely and followed all FAA Protocols 03/2010 to 08/2011 Cashier

Walmart - Ellenwood, GA

Demonstrated professional customer service skills, performed daily responsibilities, operated cash register, confirmed identification for customers purchasing age restricted products.

Prepared store at night for next business day.

Process freight, create new displays on end caps and fill shelves with merchandise in a timely manner.

Zoning of the store which involves bringing stocked items forward, so that shelves appear full and neat.

02/2009 to 06/2009 Cabin Maintenance

Gate Gourmet - Atlanta, GA

Restocked airline carts with ice, milk, lemon and lime, prepared food for airline flights. Operated full cabin management systems

01/2008 to 02/2009 Housekeeping

Sun Suites - Stockbridge, GA

Cleaned and returned vacant rooms to occupant-ready status. Cleaned rooms to the satisfaction of all clients.

Replenished guest supplies and amenities.

03/2005 to 12/2007 CNA

Loving Hands Care Service - Navarre, FL

Administered bedside and personal care, such as ambulate and personal hygiene assistance.

Prepared and maintained records of client's progress and services performed, reported changes in each individual client's conditions to manager or supervisor. Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.

Worked as part of team to ensure proper care of body mechanics and safety of patient. Often commended for maintaining the safety, respect and dignity of residents. 10/2003 to 06/2004 Shift Supervisor

Tom Thumb Convenience Store - FL

Greeted customers, balanced cash, checks, credit and debit receipts at the end of each shift.

Controlled inventory, received and counted stock items, and record data manually or using computer.

Assigned schedules throughout each week.



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