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Customer Service Sales

Location:
Atlanta, Georgia, United States
Posted:
February 13, 2019

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Resume:

Yasmine L. Harrison

**** **** **** **., ********, GA 30038

678-***-****

ac8g4q@r.postjobfree.com

PROFESSIONAL PROFILE Accomplished, exceptionally motivated, dynamic, detailed oriented individual; with superior organizational skills, strong written, verbal and communication, seeking to obtain a position with a company where my knowledge and experience can be utilized as well as enhanced.

EXPERIENCE:

Capital Grille Atlanta, GA

Assistant Sales Manager/ Lead Hostess 10/20- Present Accommodate any special needs or requests of guests, Demonstrate genuine hospitality and set the stage for an exceptional dining experience by making every single guest feel welcome upon arrival, Maintain a clean and organized work area and complete cleaning as assigned, Make reservations when guests call or in-person, Manage restaurant waiting list during high volume to accurately set guest expectations Nordstrom Atlanta, GA

Lead Hostess 12/16- 06/2018

Effectively communicate with front of the house staff, greet and seat customers, manage and maintain restaurant appearance, responsible for stock and retail sales, record daily sales, set the stage for an exceptional experience.

Atlanta Film Society Atlanta, GA

Development Coordinator 03/16- 09/17

Responsible for reviewing and analyzing script submissions for film festival. Organized and communicated with screening committee. Assists in maintaining and updating website. Wrote basic event announcements.

Georgia Power Company McDonough, GA

Customer Service Representative 03/13- 09/16

CRM, Assisted customers with billing questions, new service, market new products via incoming calls, provided a first call resolution. Managed and updated customer accounts, exemplified excellent customer service.

DeKalb Medical Center: Atlanta, GA

Unit Secretary 06/07- 06/12

Performed general office duties, Assisted staff with patients ordered,, recorded patient vital signs, ordered supplies responsible for all clerical duties for the department. Liason for floor. Answered all incoming calls. Resolved issues and assisted administrator. EDUCATION

Full Sail University, Orlando, FL

Master of Fine Arts in Creative Writing

Valdosta State University, Valdosta, GA

Bachelor of Arts, in Sociology and Anthropology, Associate of Arts Management

*Member of the National Society of Collegiate Scholars



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