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Project Manager Management

Denpasar Utara, Bali, 80111, Indonesia
February 12, 2019

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****, * ******** ***, *********, Colorado

720-***-**** LinkedInURL

● Project Management ● ITIL Process ● Datacenter Infrastructure ● Service Delivery

● Presales support ● Network and Security Engineer

To become part of a challenging organization that provides opportunities for personal and professional development in the field of Information Technology & Information Systems with active interest in the field of IT Infrastructure Operations Management that involves Technology Management, High Level Design, Project Planning, Implementation, People Management and Development of Procedures and Processes.

Project Management:

Datacenter Build

Network Implementation

Systems Engineering

System Migrations/Integrations

Enterprisewide Implementations

IT Project Lifecycle:

Requirements Analysis

ROI Analysis

Costing & Budgeting

Project Scheduling


Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

•ITIL V3 Expert

•Cisco Certified Network Associates (CCNA) Expired


•Check Point Certified Security Administrator (CCSA) R77

•ITIL V3 Foundation

•Applying HP FlexNetwork Fundamentals

Technology Consultant III-b - Role : DNOC Lead & Project Manager

from April 2015 to March 18th 2018, DXC Technology, Formerly HPE.


•Promoted to project manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations Management

•Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets

•Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.

•Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

•To deliver quality services based on best practices of project management & technical expertise within the

guidelines of ITIL

•Understanding the gaps as per best practice and came up with Future state.

•Played a key role in setting up of Configuration Management System

•Participated in process of Interview session with stakeholders to gather Requirements for setting up of

configuration Management System

•Design and Deploy Network Design with a detailed Implementation and Test Plan

•Continually update understanding of business and technology status and objectives and respond to strategic

design requests as the business evolves

•Performs analysis and diagnosis of highly complex networking problems in the Data Center Environment

•Builds simulated networks in test labs to resolve highly complex problems and compatibility issues

•Develop & establish operating policies, ITIL practices, internal controls & best practice approaches for computing and IT systems/services; evaluate overall operations of computing and IT functions & recommend enhancements.

IMSS - Information Management Senior Specialist,

from April 2013 to Oct 16th 2014, Xerox Corporation.


• Designed and Implemented Overlay Network Management Network to manage all our Production Devices

with Syslog, Cisco Secure ACS, TACACS+ and Solarwinds NPM

• Installed and Configured Cisco ASA 5585 10G Firewall at Database & App Server Layer

• Installed and Configured Checkpoint Firewall in Internet Edge

• Installed and Configured Cisco FWSM firewall on a context based design on backend

• Configured/Troubleshoot Site to Site VPN tunnels with our clients on Cisco ASA 5500 Platform

• Installed and Configured F5 BIG-IP LTM load balancer for Weblogic farm for SSL & SLB

• Worked on Data Center WAN cloud comprising of OC12/OC3/DS3/T1/E1

• Experienced in Configuring/Troubleshooting Cisco Routers ASR1000/7600//7300/7200/3900

• Experienced in Configuring/Troubleshooting Routing Protocols EIGRP/OSPF/BGP/RIP/IS-IS

• Experienced in Configuring/Troubleshooting WAN Technologies MPLS/Sonet/ATM/Frame-Relay/HDLC/PPP

on Cisco Routers

Team Lead - Network Operations Internet Data Center & NOC,

from July 2011 to March 2013 Net 4 India Ltd.


Physical build-out of Data Center network, hiring of staff, creating processes and procedures and documentation.

Responsible for monitoring and troubleshooting a ISP and Data Center network of over 100 servers providing application services and facilities for a data center hosting over 1000 servers.

Provide leadership and direction during the escalation of major service outages on the network. Ensure that incidents are escalated/notified to senior management.

Maintain cooling, UPS, KVM, surrounding facilities and other data center equipment considerations while creating and maintaining all server and data center documentation Scheduling a large team to ensure proper coverage for a 24x7 operations.

Adhere to established internal procedures and guidelines and the ability to document using ITIL and ISO complaint formats.

Firewall administration and overall internal network security.

Secure datacenter systems through the establishment and enforcement of policies and the definition and monitoring of access

Team Lead-L1 Data Chennai NOC & WNS Operations India, from Sep 2007 to July 2011

Cable&Wireless Worldwide


Managing and leading a Level1-Data team.

Responsible to support all elements of data network to large corporate customers.

Installation, Administration, Troubleshooting of Cisco based network.

Manage 20+ Worldwide Connected Customer sites from NOC.

Installation, configuration and maintenance of complete LAN network including Core Switches (Cisco Catalyst 6509), Access Switches (Cisco Catalyst 2950 and 3500 series) for Enterprise networks.

Did objective settings and Performance appraisal for my Team members.

Worked closely with the Project team and provisioning to implement a upgraded network setup and, resulting in a substantial improvement of the network's uptime.

Responsible for generating various types of reports which includes hardware management, inventory management, change management, application management and vendor management.

Network Engineer, from January 2006 to August 2007

Inknowtek Ltd - Outsourced to Cable&Wireless India Ltd.,


Performance monitoring of the network with the help of network monitoring tools like Observer Probe and Net watch.

Responsible for Level 1 & Level 2 troubleshooting of network problems and escalation to Cable & Wireless (U.K) in case of not able to resolve the problem locally.

Onsite network and equipment upgrades to include IOS, CatOS image upgrades, and configuration changes.

Responsible for the customer process applications like softphone, web view, witness.

Managing and monitoring the international IPLC Links from BHARTI & TTSL and coordinating with the service provider for 99.9% uptime.

Responsible for coordinating Cable & Wireless (U.K) for change management at the site.

B.E – EEE (Electrical & Electronics Engineering), 2000-2004

Kalsar College of Engineering,

University of Madras. India

Father’s Name : E.RAMAKRISHNAN

Date of Birth : 29.07.1982

Sex : Male

Martial Status : Married

Nationality : Indian

Languages Known : English

Nirmal Kumar.R

Areas of Expertise and Technical Skills


Professional Experience


Personal Profile

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