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Human Resources Manager

Location:
Montreal, Quebec, Canada
Posted:
February 09, 2019

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Resume:

ESTHER YOUTE

HUMAN RESOURCES MANAGER

To have a Human Resources Manager position that will allow me to use and enrich my experience in Human Resources/Recruitment and Management for an innovative and growing company.

• Over 10 years of combined and demonstrated experience in HR, Recruitment and Management;

• Good business acumen and experience in providing partnership, thought partnership, and coaching to all level of an organization - Experience in managing on site and remote team;

• Experience with developing, maintaining and executing on recruitment plan with a specific focus on technical positions;

• Experience with HR/People Management processes, procedures and tools – and how to modify and optimize them;

• Demonstrating proficiency in a variety of additional HR-related responsibilities, including in employee relations, employee engagement, change management, performance management, training and development, compensation, policies, and programs - Good knowledge of employment laws and practices In Quebec and in Ontario;

• Perfectly bilingual; French and English (oral and written) and good communicator;

• Great organizational, time management skills and attention to details. PROFILE

EDUCATION

MASTER OF SCIENCE IN ADMINISTRATION

BACHELOR IN SOCIAL WORK

Andrews University

2000-2004

COLLEGE DEGREE IN SOCIAL SCIENCES

Dawson College

1998-2000

HIGH SCHOOL DIPLOMA

École Secondaire Lavoie

1998

KEY SKILLS

10302 rue Tolhurst, Montréal (Qc) H3L

3A3

+1-514-***-****

ac8fyl@r.postjobfree.com

www.linkedin.com/in/estheryoute/

Human Resources

Recruitment

Management

Talent Management

Training

Strategies

Payroll and Benefits

Performance Management

Employee Relations

Employee Engagement

Organizational Development

Coaching Mentoring

Succession Planning

HR Policies

Audit & Compliance

ATS/HRIS

PROFESSIONAL EXPERIENCE

HR TALENT ACQUISITION MANAGER

TELEPERFORMANCE CANADA, MONTREAL, QC - 2018-PRESENT Teleperformance is a multinational company. The company specializes in outsourced omnichannel customer experience management.

• Leads the Teleperformance Talent Acquisition Team in Montreal and provides leadership, direction and enables them to grow and develop;

• Act as a strategic partner to the business: builds and maintains proactive partnerships with client groups in order to better understand the business and manage recruitment needs and challenges, while offering solutions and tools;

• Establish a KPI dashboard to measure talent acquisition, onboarding and retention effectiveness;

• Establish, maintain and analyze metrics and measurement tools related to recruitment to ensure organizational needs are met;

• Able to coach and mentor team members "to success" through the process of understanding the needs and responsibilities of human resources within a large multi-national organization;

• Mobilize a team of 6 employees. Recruit and place 200 -/+ per month. GENERAL MANAGER – RECRUITMENT AND HR OPERATIONS

PURPLE LUXE MONTREAL, MONTREAL, QC – 2015-PRESENT

Purple Luxe is a premier online label of premium cufflinks. We also have a selection of fashion-forward shirts with more rounded cuffs for a distinctive yet feminine look.

• Develop and administer the business, obtain financing, manage material resources and operations;

• Manage all aspects of human resources: Outreach, Recruitment and Selection, Onboarding, Performance Management and Recognition, Development/Training and Off-Boarding

• Head of recruitment. Responsible for END TO END recruitment starting from sourcing, screening, interview coordination, setting salary expectation, follow-up till joining of candidates, building rapport with the candidates.

• Develop the necessary tools: recruitment process, employee manual, various letters and others;

• Develop the work plan of employees and subcontractors and trainees;

• Mobilize a team of 4 employees and 2 trainees. Serve 500 -/+ customers per year. ESTHER YOUTE

HUMAN RESOURCES MANAGER

COMPUTER SKILLS

ENGLISH: Advanced

FRENCH: Advanced

MS Office (MS Word, Excel, PowerPoint)

Google

Mac & PC Environments

PROFESSIONAL EXPERIENCE (continued)

DIRECTOR, EMPLOYABILITY SERVICES

YWCA MONTREAL, MONTREAL, QC - 2010-2015

The YWCA Montreal is a non-profit organization dedicated to strengthening the economic and social roles of women, a portal to tailored services to support the personal development and leadership of women of all ages.

• Develop and administer employability services, obtain funding, manage departmental material resources and develop new programs;

• Manage all aspects of human resources and act as a strategic advisor to senior management, managers and employees;

• Full recruitment cycle - needs analysis, posting, processing of applications, writing and posting of job offers, evaluation of intermediaries, conducting interviews and hiring;

• Participate in the Job Training Fair and other events related to recruitment;

• Participate in the management committee and exercise an influence role with the organization. Represent the organization with different partners and internal and external stakeholders;

• Develop and maintain training programs;

• Participate in the proper functioning of an effective organizational structure;

• Mobilize a team of 17 employees. Recruit and place 300 -/+ per year. DIRECTOR, ENTREPRENEURSHIP SERVICES

YWCA MONTREAL, MONTREAL, QC - 2006-2010

The YWCA Montreal is a non-profit organization dedicated to strengthening the economic and social roles of women, a portal to tailored services to support the personal development and leadership of women of all ages.

• Develop and administer the entrepreneurship service, obtain funding, manage the material resources of the department and develop new programs;

• Manage all aspects of human resources and act as a strategic advisor to senior management, managers and employees;

• Full recruitment cycle - needs analysis, posting, processing of applications, writing and posting of job offers, evaluation of intermediaries, conducting interviews and hiring;

• Participate in the Job Training Fair and other events related to recruitment;

• Participate in the management committee and exercise an influence role with the organization. Represent the organization with different partners and internal and external stakeholders;

• Create a team of 3 employees. Serve 250 -/+ participants per year. LANGUAGES

TRAINING

Senior Professional in Human Resources (SPHR)

certification, HR Certification Institute -

(Certification in process)

Six Sigma Training, Teleperformance - (Certification in process)

Strategic Planning and Competitive Intelligence

Training, Competia.com

Business Analysis Training, Global Executive

Information

HR RECRUITMENT COORDINATOR

ADP CANADA, MONTREAL, QC - 2006

ADP Canada provided payroll services, human resources management and time & attendance solutions, tax benefits and more for business of all sizes.

• Pre-screen by phone and resume to find qualified candidates for interviews;

• Use behavioral interviewing techniques based on the analysis of the specific job requirements to assess the skills and performance of the candidates. Recruit and place 120 -/+ per year.

VOLUNTEER WORK

Technovation

The Governor General’s Canadian Leadership

Conference, 2008



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