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Customer Service Assistant

Richmond, Virginia, United States
February 09, 2019

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*** ****** ****** 570-***-****

Hawley Pa, 18428


I am very excited to apply for this job position, I am a outgoing, hard working individual, I have around 5 years experience working with customer service and work well under pressure, even though I do not have a degree in the field I’m applying for I very willing to learn and I catch on very quickly, I am looking to relocate to Virginia I think this position would be perfect for me. I love working with people but also manage to work independently. I look forward to hearing from you!

Skills Summary

Organized and efficient individual

Courteous, professional demeanor

Committed team player

Customer service

Time management


High school Diploma, Graduate date: June 19th 2015/ Massage therapy certificate, Lackawanna college, graduate date: January 17th 2017

During my college career and during my first year I took my basic liberal studies classes but for massage therapy courses I took many anatomy, ethics, business, customer service classes.


Ledges Hotel

Server assistant/ May 2014-March 2015

Key responsibilities included: followed all safety and sanitation policies when handling food and beverage

Consistently provided professional, friendly and engaging service

Bussed, cleared, cleaned and set tables in a quiet and efficient manner

Woodloch Pine Resort

Lifeguard/supervisor/ August 2015 to Present

Worked directly with departments, clients and management to achieve results

Responsible for the staff and making sure everything goes smoothly

Taking care of guest conflicts

Organize the staff schedule for the day and in charge of training new staff

The Lodge at Woodloch

Licensed Massage Therapist/ August 2017 to May 2018

Prepare massage equipment and supplies daily as directed

Maintain supply and treatment areas

Ensure pleasant visit for each guest and maintain effective guest relations

Be a patient, courteous listener

Zarret Rehab and Fitness

Licensed massage therapist/ May 2018 to August 2018

Listening and following instructions from the Physical Therapist

A deep knowledge of anatomy and kinesiology

Knowing when to use heat, steam and ice

Listening to the client and understanding their script for Physical Therapy and their progress

Knowing how massage helps the specific condition the client has

Certified in Sports Massage and Sports Cupping and Stretching

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