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Manager Quality

Location:
Rocklin, CA
Posted:
February 08, 2019

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Resume:

WERNER COX

ac8fnf@r.postjobfree.com

Operations Manager

Analytical, quality-focused operations and manufacturing leader with broad-based experience managing high- tempo organizations and complex strategic projects across various industries and global geographies. Offer an impressive track record of achieving immediate and significant improvements in cost/cycle-time reduction, quality/safety improvement. Orchestrating turnarounds by applying expertise in Continuous Improvement, including Value Stream Mapping Kaizen, Variation Reduction Kaizen, Process & Design FMEA, 5S, and Visual Management (Tier boards). Proven success record expediting product development initiatives with APD Kaizen tools. Driving force behind acquiring and maintaining local and international regulatory standards spanning ISO9001-2000, OSHA, FDA, and Organic Board. Certified Food Safety Manager and HACCP trained. Adept at grooming and mobilizing loyal, goal-oriented teams to reach performance targets and outstanding safety records. Critical skills areas include:

Multi-Plant Management Lean Manufacturing

New Product Development Process Improvement

Cost Control Quality Assurance Team Training Supply Chain Management Inventory Control Procurement Sourcing Regulatory Compliance & Audit Measures ISO 9001 Data Management & Documentation OSHA regulations Kaizen Methodology

CAREER HIGHLIGHTS

SUNSWEET GROWERS

Yuba City, CA Jan 2018 – November 2018

Manufactures a variety of juice products and dried fruits. The company runs 4 juice lines and has approx. 450 employees producing on average 70K cases of product daily. OPERATIONS MANAGER

Facilitate and direct factory leadership and operational experience. Put high priority on quality and safety by championing root-cause analysis and corrective actions. Oversee the development, implementation, and adherence of KPIs and SOPs that result in improved product quality and efficiency levels. Build strong, achievement-oriented teams by using the appropriate mix of hiring, delegation, training, feedback, coaching, motivation, mentoring and accountability. Serve as primary liaison between bottling facility and company senior management to ensure all communications and directives are executed as instructed. Provide timely information and reports on issues that affect department performance and other critical matters. Ensure facility staff enforces company policies and procedures, plant-wide safety and security rules, and employee rules of conduct. Ensure customer satisfaction. Ensure sanitation and quality standards are consistent with federal, state, local, and company requirements. Ensure necessary regulatory requirements and permits are in place to support company objectives and to be in compliance with applicable statutes. Address issues pertaining to product quality, wastewater treatment, air quality, etc. Review and approve operating budgets. Manage and control expenditures and variances. Manage assets and ensure inventory accuracy. Partner with Engineering to identify, research, propose, implement, track, and evaluate capital projects. Reduce scrap and waste and initiate other cost reduction activities throughout the facilities.

● Reduced quality defects and subsequent HOLD inventory by 97% over 12 months

● Increased throughput by 16% over 12 months.

● Initiated non-salary employee leadership training to establish solid and motivated operation teams based on fair mentorship vs accountability ballance

● Improved customer product attainment from 92% to 99.2% in last 12 months MASONITE INTERNATIONAL

Stockton, CA November 2016 – May 2017

Global designer and manufacturer of interior and exterior doors for the residential new construction; residential repair, renovation and remodeling; and the non-residential building construction markets. VALUE STREAM MANAGER, November 2016 – May 2017

Monitored production and warehouse performance, productivity metrics and drives continuous improvement on a daily basis. Implemented successful LEAN program with established, actively engaged Tier 1-4 GEMBA boards. Lead a safety-focused culture that encourages intervention and involvement, creating an incident free environment. Achieved 100% compliance with all corporate training for all associates. Determined space requirements along with workforce requirements and labor costs, based on forecasts. Monitored daily progress of production lines and work orders to ensure that production workflow is continuous, efficient, and accurate. Focused to implement synergies between work groups and departments. Interfaced with Sales to ensure timely complete shipping of orders. Assigned tasks to production and warehouse staff; assured completion to standards. Trained staff in policy and operating procedures.

● Increased productivity by 24.4% within 6 months (VCPU reduction from $2.91 to $2.2)

● Improved quality non-conformance metric from 92% to 98.5%

● Improved OTD from 88% to 97%

● Reduced absenteeism from 12% to 4% through engagement, efficiency training, and accountability policy implementation

● Reduced OT from 20% to 5% with increased productivity

● Recruited and mentored area managers in efficient leadership and achieving operating model AMAZON.COM.

Tracy, CA May 2015 – November 2016

Amazon Fresh.

Amazon Fresh provides grocery and restaurant items, for home delivery on the same day or the next day, OPERATIONS MANAGER, May 2015 - November 2016

Assumed responsibility for inbound operations, outbound operations, quality, food safety, customer experience and any functional process responsibility within the Fresh fulfillment center. Lead and supervised a team of area managers, food-safety manager, quality manager, and 125 hourly associates on a daily basis towards target standards and continuous improvement. Accountability for meeting and exceeding operational metrics and goals. Strategic planning and forecasting; appraised performance; employee review; drove continuous improvement; addressed staffing needs. Mentored, trained and developed managers and associates for career progression and learning. Communicated with regional supervisors and other Fresh sites.

● Reduced Variable Cost per Unit from $0.96 to $0.71.

● Oversaw and successfully implemented new AFT software migration.

● Assisted additional Fresh site (San Bernardino) with labor optimization and waste elimination.

● Successfully initiated and implemented Glide Path to achieve target metrics through daily Key Performance Indicators.

● Mentored L4 – L5 Area Managers towards L5 and L6 positions through project assignment.

● Assisted Amazon Fresh in London with Operational assistance during pre-launch.

● Interviewed and hired managers upon proven knowledge and experience.

● Optimized manager’s accountability while providing support and training in Continuous Improvement. LA TOURANGELLE INC.

Woodland, CA 2008–2014

Food manufacturer producing exclusive line of gourmet-quality oils. DIRECTOR OF OPERATIONS, 2008–2014

Recruited as operations manager, quickly gaining promotion to Director of Operations. Led staff restructuring, advised on product strategy to capture emerging market opportunities, and collaboratively established manufacturing process plan that optimized human, physical, and technical resources. Managed operations of two sites, meeting financial targets for budgets and P&L reporting. Drove efficiency across a 68-person, goal- focused team. Ensured highest quality and lowest cost by advocating interdepartmental cooperation and engaging department heads to maximize think out of the box. Introduced key performance indicators (KPIs) for product yields, labor utilization and productivity, line efficiencies, and product flows as gold standard for controls and metrics. Partnered with R&D in order to implement necessary changes in continuous business development.

● Vaulted production 82% in record time to reach critical mass, all the while scaling operations to meet customer demand, quality priorities, and process control measures.

● Earned reputation for highest employee retention rates and site safety performance by introducing new recruitment and hiring practices and rolling out training and development programs.

● Trimmed operations costs from $0.55 to $0.34 per bottle

● Raised production levels 40%, OTD from 65% to 95%, and eliminated fluctuations in inventory by implementing standards for production, cost, and quality control.

● Reduced costs and operational delays by evaluating production and operating reports to resolve a myriad of operational, manufacturing, and maintenance issues. SERVOTRONIX LTD

Petach Tikva, Israel 2000–2008

Electronics manufacturer developing and producing power and digital boards for robots used in the industrial and medical industries.

QUALITY MANAGER

Met challenge to establish and standardize quality system for startup operation by instituting ISO 9001-2000 standards and embedding LEAN and Six Sigma methodologies as key priorities. Managed and optimized performance of 5 direct reports from various departments. Honed specialist skill in statistical modeling of manufacturing processes while overseeing supplier and customer audits.

● Paved the way for this $8M startup to grow into $30M+, mid-sized industry competitor by driving quality assurance and enforcing compliance at all functional levels.

● Cut defects per million from 23,000 to 4,600 within two (2) years by conducting root cause analysis of low- yield trends and plummeting performance, and incorporating Six Sigma methodologies to reduce variability in manufacturing and business processes. CREDENTIALS

Education

Bachelor of Science, Organizational Behavior and Leadership, McLaren School of Management, University of San Francisco

Professional Certifications and Association:

Certified Food Safety Manager, FSP

Certification number: 21156235

SQF Practitioner

HACCP Practitioner

Language Skills

Dutch, Hebrew, basic French.

Technology Snapshot

MS Office Suite, SAP Business One



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