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Customer Service Administrative Assistant

Fleetwood, Pennsylvania, United States
February 08, 2019

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Lauren Duca

*** **** ****** **., *********, PA **522 484-***-****

Administrative Assistant

Experienced in providing a full range of administrative support for individuals and teams

Competencies and Skills

Microsoft Word, Excel, PowerPoint, Outlook, Peachtree, Adobe Illustrator, Photoshop, excellent customer service, attentive to detail, dedicated, team-oriented individual, cash handling experience

Administrative and Customer Service Skills and Experience

Provided confidential administrative support to multiple managers and team members

Collected and deposited money into accounts, maintained records of collection and disbursement, and ensured that accounts were balanced

Maintained scheduling and event calendars for senior staff

Arranged meetings, conferences, and travel reservations for office personnel

Screened incoming phone calls and checked in visitors

Performed payroll functions such as timekeeping and maintaining attendance and paid time off records

Audited Invoices

Ordered and dispensed supplies

Arranged for repair or replacement of malfunctioning office equipment

Provided service to customers from order entry to delivery of merchandise and collection of payment

Served 5+ years as Advancement Chairperson for BSA Pack and Troop 103, Fleetwood

Volunteer with Fleetwood Bible Church and BSA Pack and Troop 103, Fleetwood

Professional Experience

Paul Fredrick, Fleetwood, PA March 2017-November 2018

Administrative Assistant/Receptionist

Keystone Tees, Reading PA January 2015-August 2016

Customer Service

Fleetwood Area School District, Fleetwood, PA September 2009-October 2012

Food Service Worker


Antonelli Institute of Art and Photography, Plymouth Meeting PA

AST Commercial Art

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