Mahjabeen Tailor

Phone: 571-***-**** Email:ac8fad@r.postjobfree.com

PROFESSIONAL SUMMARY

More than 8 years of experience in software quality testing in mortgage, healthcare and customer management applications.

•Expertize in designing, testing documents such as test plans that design specifications, test case specifications and test procedures. Involved with functional testing, integrated testing, system testing like regression testing, performance testing on client/server based applications. Involved in writing the test plans, test cases and developing and executing test scripts.

•Expertize with MS office tools like MS words, MS Excel and MS access. Experience in database testing with SQL commands on database using TOAD. Developed test plans, use cases based on business requirements document and system requirement specification.

•Experience in testing database applications of RDBMS in Oracle, My-SQL and SQL Server.

•Used Quick Test Pro extensively to automate testing the functionalities of the application and used the scripts for Regression Testing.

•Experience in in logging and tracking Defects using defect-tracking tools like Quality Center, ALM & Jira.

•Experience in Back-end testing using SQL queries on the various databases. Usage of Automation testing tools of HP Products like ALM and Quality Center.

•Experience with v-model designing, involved in the Integration, Test, Verification stage.

•Proficiency in Defect Management.

•Usage of Trackers/Bug Reporters like JIRA, Quality Center.

•Conversant with all phases of Software Development Life Cycle (SDLC) including Requirement gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards, configuration management, change management, Quality procedures and effectively interpret Requirement Documents to create test plan and test scripts.

•Participated in sprint planning, sprit review, daily scrum meetings and scrum of scrum meetings as part of agile process.

•Experience in Web application testing in Financial and Retail/E-Commerce.

•Performed Use-Case analysis using UML. Worked on the Flowchart and process diagram along with sequence diagram using Microsoft Visio.

•Experience with Creation, maintenance and Testing REST API Automation framework.

•Excellence in preparing test scripts, test plans functionality testing, security, regression, back end, and configuration testing, parameterization, multiple actions.

•Work Independently, Creative, highly motivated, and hard working with good interpersonal skills.

•Ability to interact with end users, also quick learner and team player with good communication skills.

CERTIFICATIONS

•Certified Scrum Master

TECHNICAL SKILLS

•SQA, SDLC, Waterfall/Agile/Scrum Methodology Concepts

•Test Case, Plans & Scripts

•Defects & Bugs Discovery/Reporting

•System & Unit Testing

•Tracking, Logging & Reporting

•Issue Identification & Documentation

•Manual & Automation Test Runs

•SQL & PL/SQL

•HTML

•Quality Center w/ QTP

•UNIX / LINUX

•SOAP UI

Selenium

PROFESSIONAL EXPERIENCE

Eagle technologies, Arlington, VA March 2018 –October 2018

Role: Sr. QA Tester

Description: The office of Head Start (OHS) manages grant funding and oversees agencies providing Head Start services. OHS administers grant funding, federal policy direction, training and technical assistance (T/TA) system to assist grantees in providing comprehensive services to eligible young children and their families.

Head Start Enterprise System (HSES) is the primary data management system of the Office of the Head Start (OHS). It is designed to serve as a consolidated and comprehensive repository for reliable information about OHS grantees and program operations. The system supports Head Start and Early Head Start programs at the central office and regional offices, grantees and their delegates

Responsibilities:

•Documented the business requirements, developed test plans, test cases created for the database verification.

•Backend testing of the DB by writing SQL queries to test the integrity of the application and PostgreSQL databases.

•Expertise in writing SQL Statements for the data verification purpose.

•Involved in investigating the errors by tracking the root cause for the error.

•Prepared and Execution of test scripts using Selenium using JUnit.

•Experience in working with Selenium Web Driver.

•Experience in writing CSS Selectors, XPath expressions to identify web elements.

•Written Complex SQL Queries to perform manual testing.

•Raised defects in Jira.

•Good experience in writing SQL in order to data validation in migration as part of backend testing.

•Worked on testing of client server and web-based applications

Environment: Manual testing, HP ALM, JIRA, Java, Selenium, Spring STS, Webdriver, Postgre, pgAdmin, SQL

Fannie Mae, Herndon, VA March 2017– March 2018

Role: Sr. QA Tester

Description: The Central Credit Pricing application comprises of two sub applications named Pricing Utility and MBS Committing, to serve bankers who are interested in doing business with Fannie Mae for cash liquidity on Mortgage Backed Securities. The Pricing Utility Module is purely for internal users of Fannie Mae to use to update different products (mortgage-backed securities), lender (banks) details, and Guarantee pricing for a particular lender and issuing months.

The other module of CCP, Pricing Execution Mortgage Backed Securities (PE-MBS) Committing, is another execution option for lenders (banks) to pool loans for Mortgage Backed Securities. Those lenders that meet Fannie Mae's MBS pooling, trade management, servicing and security settlement standards can request approval to pool loans and swap them for MBS through this application. A lender representative can login into this application, and request for contract while filling up of all the details and taking commitment to deliver loans for their specified amount and issue month. Once a lender requests for contract, the MBS Committing application interacts with the Pricing Utility application to get the pricing i.e. guarantee fee at which lender’s pool of loans swap with MBS.

Responsibilities:

•Documented the business requirements, developed test plans, test cases created for the database verification.

•Designed and executed various Test scripts for Regression and hardening tests.

•Backend testing of the DB by writing SQL queries to test the integrity of the application and Oracle databases.

•Expertise in writing SQL Statements in database to make sure whether the data is populated in the database according to business rules.

•Involved in investigating the errors by tracking the root cause for the error.

•Collected evidence for each step of the process to ensure that any errors are captured in time and resolved immediately.

•Prepared and Execution of test scripts using Selenium using TestNG.

•Performed functional, compatibility testing on different browsers like Firefox, IE & Chrome.

•Experience in working with Selenium Web Driver.

•Experience in writing CSS Selectors, Xpath expressions to identify web elements.

•Written Complex SQL Queries. To do manual testing in my feature on the SDM tool for every release and check the configurations.

•Wrote SQL and PL/SQL scripts to validate the database systems and for backend database testing.

•Raised defects in HP Quality Center defect tracking system.

•Involved in testing REST based Webservices/API

•Designed Traceability Matrix to match the test scripts with the Functional design document.

•Good experience in writing SQL in order to data validation in migration as part of backend testing.

•Worked on issues with migration from development to testing.

•Worked on testing of client server and web-based applications

Environment: Manual testing, SOAP UI, HP ALM, JIRA, Java, Selenium, Spring STS, Webdriver, Oracle database, TOAD, SQL

Hamilton bank -Baltimore,MD May 2015 – Feb 2017

Role: Sr.QA Tester

Project: Standard Proprietary model

Description: I was part of testing the application, which has a banker facing the front end. It has a database, which stores the information of the modified loans under standard proprietary model and tested the batch processes that generated interfaces, outbound and reports. I was part of system testing the application that performs functional testing of the business requirements and technical specifications for different programs.

Based on the requirements we wrote positive and negative scenarios and used Quality center for writing and executing test cases. We did a lot of backend testing using ORACLE platform and tool used was TOAD.

Responsibilities:

•Analyzed business requirements and functionality to develop test plans, test cases and test scripts.

•I was involved in automation of the test scripts using SELENIUM web driver and TestNG.

•Responsible for Data mapping testing by writing complex SQL Queries using TOAD.

•Back end / front end testing using SQL queries with Toad.

•Used QC/ALM to design Test Documents, including Test Plans, Test Requirements, Test Cases and Test Procedures for functional testing.

•Written SQL Queries and executed them using TOAD and SQL Editor.

•Involved in various technical, integration and functional testing.

•Used QTP for regression testing like running the test scripts.

•Created User-defined functions, functional library and maintained the initialization scripts to set-up the work environment.

•I was involved in batch processing testing that generated out bounds in XML format.

•We used Quality center for RTM-mapping all over test cases to requirements.

•I used SQL queries to test the update in SQL server tables.

•Verify the data integrity, use TOAD to verify the DB attributes.

•Generated test execution/defect reports from quality center and participated in weekly/daily test execution status review meetings.

•Analyze project related documents such as functional requirements, design documents, and user stories, work with appropriate business and technology leads to determine the acceptable range for test results and applications performance.

•Responsible for Test execution-(Functional/Regression test suites and attending calls with client and work closely with other stakeholders like BA, Dev team.

Environment: Manual testing, ETL testing, web services, Java, JavaScript, Oracle database server, QTP for running scripts in regression testing, Selenium.

Health Spring -Silver Spring, MD Oct 2013 – Apr 2015

Role: QA Tester

Description: One of the country's largest Medicare Advantage coordinated care plans. Worked as a QA Tester to Implement Facets and integration of Legacy systems and different extensions.

Responsibilities:

•Documented the business requirements, developed test plans, test cases created for the database backend testing and to test database functionality.

•Designed and executed various Test scripts for Regression tests.

•Assisted in gathering the business requirements, ETL Analysis, ETL test and design of the flow and the logic for the Data warehouse project.

•Developed ETL test cases for various lines of businesses based on ETL mapping document.

•Backend testing of the DB by writing SQL queries and PL/SQL scripts to test the integrity of the application and Oracle databases.

•Expertise in writing SQL Statements in database to make sure whether the data is populated in Data Mart/Data warehouse According to Business Rules.

•Responsible for validation of Target data in Data Warehouse and Data Marts which are Transformed and Loaded using SSIS ETL Tool and Internal ETL Tool.

•Involved in investigating the errors by tracking the root cause for the error.

•Collected evidence for each step of the process to ensure that any errors are captured in time and resolved immediately.

•Prepared and Execution of test scripts using Selenium using TestNG.

•Performed functional, compatibility testing on different browsers like Firefox, IE & Chrome.

•Experience in working with Selenium Web Driver.

•Experience in writing CSS Selectors, Xpath expressions to identify web elements.

•Written Complex SQL Queries. To do manual testing in my feature on the SDM tool for every release and check the configurations.

•Wrote SQL and PL/SQL scripts to validate the database systems and for backend database testing.

•Raised defects in HP Quality Center defect tracking system.

•Involved in Mobile Testing and Web Soap based Webservices

•Designed Traceability Matrix to match the test scripts with the Functional design document.

•Good experience in writing SQL in order to data validation in migration as part of backend testing worked with ETL group for understating mappings for dimensions and facts.

•Worked on issues with migration from development to testing.

•Tested the entire compliance reports generated using SSRS BI tool by validating the data in the report against the database according to the requirement specifications using SQL.

•Assisted with Mobile Apps testing and creation.

•Experience in software testing of client server and web-based application,Mobile applications,Mobile devices and Mobile platforms.

Environment: Quality Center 12.1, UAT, ASP.Net, HL7, ETL, SQL Server, MS Office, SOAP UI 3.x, Oracle, XML, WSDL, XSLT

Delhaize America, Salisbury, NC Mar 2012 – Sep 2013

Role: QA Tester

Description: Food Lion operates its retailing business exclusively in the United States. Project responsibility mainly focused on testing the web application over some modules like released new pin pad, Hand held, and POS. I was designated to conduct functional tests where I had to review the requirement documents and technical software documents to fully understand the system.

Responsibilities:

•Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, dev team and test team members respectively to create Application Design Document.

•Created Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.

•Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.

•Involved in writing various test cases and test scripts.

•Worked as a QA Tester and responsible for analyzing and understanding the requirements.

•Participated in Requirements walkthrough meeting.

•Tested against the documentation for Verification of transactions at POS. End to End testing for daily operations at POS which involve store opening and closing procedure testing, Tax table verification, New hire confirmation.

•Also for Credit card, Debit card and Gift card authorization validation at POS and backend.

•Performed the execution of the test cases and tested the application features likes payment options, coupons, Wic, eWic, etc.

•Managed automated and manual test cases in HP Quality Center.

•Worked closely with the development team to get the QA activities done effectively.

•Logged the defects and properly handled the issue resolution.

•Extensive use of SQL to query the Oracle database.

•Involved in database testing by writing SQL queries.

•Performed Functionality and Regression Testing of application using Quality Center.

•Report project status, concerns and issues to QA Manager and QA Lead.

•Worked with the team lead to define data requirements and to identify Checkpoints during the Interface Testing.

•Defect tracking and reporting using Quality Center.

•Responsible for providing the daily testing status.

•Responsible for weekly status meetings showing progress and future testing efforts to the QA Manager. Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing.

•Executed planned testcases manually in Mobile devices and browsers to verify UI functionality,system down behavior,browser compatibility testing,Workflow,Log validation and perform adhoc testing.

•Experience testing mobile apps as well as browser based web apps on real devices.

Environment: SQL. PL/SQL, POS, QTP, Visual Studio, Quality Center/ALM,

ERS Smart Milwaukee, WI Jun 2010 – Feb 2012

Role: QA Tester

Description: This S/W is designed for automation of Hospitals. This S/W provides an easy interface for getting the details of patients and doctors. Every activity in the hospital such as new patients registrations, room bed allocations, appointments, schedules of doctors, bill generations are automated. Coordination between several departments is done efficiently by using this solution. This S/W can be portable for any hospital. Many reports were designed for all activities. Mainly for Emergency Patient that means Casualty.

Responsibilities:

•Analyzed business requirements, Functional Specifications and Use Cases, prepared Test Strategy and Test plan.

•Implemented Waterfall/Agile Methodology by analyzing requirement specifications.

•Provide all data validation through SQL queries to perform Back-end testing.

•Developed automation test scripts using Selenium Web driver and Java.

•Created automated scenarios, using Keyword Driven Selenium framework for regression testing.

•Performed Continuous integration automation using Jenkins.

•Developed Maven targets to execute automation testing.

•Interacted with designers and developers to understand the application functionality and navigational flow.

•Prepared Test cases to meet the requirements and its traceability matrix.

•Performed Positive and Negative, security testing to make sure application is according to requirements.

•Implemented Core Java and Object oriented Concepts (Inheritance, Polymorphism, Exception handling, Multi-Threading and Collections).

•Used finder mechanisms like CSS, XPath expression, HTML id and name to find the Web elements.

•Validated data and performed backend/database testing using SQL queries, Joins and Functions.

•Performed User Acceptance Testing in the final phase of software development process to check the functionality of the software.

•Used Selenium Screenshots for bug reporting, analysis and executing debugging.

•Documented and tracked test scripts, test results and reported test defects.

•Conducted daily defect review meetings and prepared test results reports.

•Provide daily and weekly status reports on all work performed.

•Worked closely with the Designers and developers to get the immediate resolution to the defects.

•This project involved doing Black box testing including functional, Exploratory, GUI, System testing, Integration, Compatibility testing, across platforms on Windows, Mac, Linux.

Environment: Java, JSP, SQL, Oracle, XML, Selenium WebDriver, Fire Bug, Eclipse, Maven, XPath Checker, SVN, Apache POI.

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