Nursing Assistant Certified
Resume:
Amy Wilkinson
Buffalo, MN *****
ac8fa8@r.postjobfree.com
OBJECTIVE
Was a Career Coach which entailed bring Mentally and Physically handicapped individuals out into the work field
Was in a Memory Care facility for the elderly with Alzheimer's & Dementia taking care of up to 14 full care residents
Working in a group home for 1 1/2 years taking care of 4 mentally handy-capped, disabled full care adults
Have been taking care of my mother for almost 17 years now as she had her 1st stroke about 17 years ago and then she had 3 more about 9 years ago and another about a year ago
Strengths in medication administration and personal client care
Strengths in multiple computer programs such as excel, word & outlook and learning new computer systems
Reputation is one of excelling in working in a fast passed environment
Strengths in Administrative Support
Expert level of written and oral communication skills
Excellent communication skills, written and verbal also in Front Desk back-up
PROFESSIONAL EXPERIENCE
Functional Industries, Buffalo, MN 2016-2018
Career Coach
As a Career Coach we provide rehabilitation services to individuals with disabilities as we bring individuals out into the community to work along side other individuals and supervisors
Provide services, including employment and employee, transitional, career planning and assessment, and personal and social services.
Employment and employee services include employability assessments, personalized assessment tools, employee development, employment skills training, job site training and job support services.
The Career Coach would do daily timecards and billing sheets for the crew ran that day Extensive experience with the timecards and the daily/monthly billing
Each Career Coach would document on each individual that was worked with that day Extensive experience in daily documentation of individuals
As a Career Coach would need to work along side individuals on the crew if they were running behind on their production goal. The Career Coach would need to assist in the production in order to get the job completed.
The Wellstead of Rogers, Rogers, MN 2013-2015
Medication Administrator/Certified Nursing Assistant
Assists individual residents with an Individual Plan this is established for each resident when being admitted to the Wellstead
Provides assistance and supervision to residents in areas of Medication Administration, daily living, personal care and daily activities
Provides support to the residents to ensure that resident and staff work together to remind resident about their life, family and actives of daily living
Coordinates, organizes and assists with household activities such as light housekeeping
Responsible to update and inform residents NP regarding their care and also any concerns any staff or family member may have
Maintains current medical and any other appropriate documentation in accordance with residents programs, the Company policies and State and Federal laws
Provides direct supervision for each resident 24 hours a day awake time
Provides emergency coverage and care for residents living at this facility
Complies with federal, state, and local licensing rules and regulation
Promotes positive relationships with residents, families, LPNs, RNs, Dr.'s, NP, social worker and/or hospice care providers
Maintains confidentiality, respects human rights and practices universal precautions in accordance with The Company's policies
Attends and participates with monthly meetings to further knowledge of the residents and company policy
REM South Central/The Mentor Network, Buffalo, MN 2011-2013
Direct Support Professional
Assists individual clients in accordance with an Individual Plan this is established for each client for the purpose of developing and improving a client's basic life skills
Responsible for fostering self-reliance and independent living
Provides training, assistance and supervision to clients in areas of Medication Administration, daily living, personal care and job skills
Provides support to the clients to ensure objectives are met in accordance with the clients Service Plan
Coordinates, organizes and assists with household activities such as light housekeeping and meal preparation in accordance to the state requirements
Provide transportation for clients to planned activities and necessary appointments
Responsible for making, be present at and transportation to and from necessary medical appointments
Maintains current medical, daily progress notes and any other appropriate documentation in accordance with clients programs, the Company policies, Area Authority standards, and State Division of Mental Health/Developmental Disability policies
Provides direct supervision with verbal feedback and data relevant to Client's Service Plan
Provides emergency coverage and care for clients receiving services
Complies with federal, state, and local licensing rules and regulation
Promotes positive relationships with clients, families, payors, social worker and community representatives
Maintains confidentiality, respects human rights and practices universal precautions in accordance with The Company's policies
Attends and participates with direct supervisor and other DSP at least monthly in multi-disciplinary team meetings for clinical supervision
Apria Health Care, Minnetonka, MN 2008-2010
Suspended Billing Representative
Assisted in ensuring Medicare patients qualified for the durable medical equipment which they are receiving
Obtained the necessary documentation, which is needed in order to bill Medicare for the equipment accurately in order to prevent any type of denials in claims
Communicated with patients and doctors to obtained this documentation
Ensured all proper documentation was obtained for Medicare Government Compliance
Displayed a positive attitude and enthusiasm about work that supports teamwork and excellent customer service
Provided very detail-oriented documentation and support to management and co-workers
Ensured work was completed correctly and in a timely manner
Payor Change Coordinator & Quality Assurance Coordinator 2005-2008
Verified patient insurance coverage and applied this information to the patient accounts
Insured patient’s accounts were set up correctly and patients qualified for the durable medical equipment
Corrected errors, processed adjustments and ensured accurate payments
Ensured patients insurance was accurate in order to prevent denial of payments
Highly experienced with increasing and decreasing patient’s allowable amounts on their bills to ensure the totals were accurate prior to billing out the invoice
Knowledgeable in working certain forms of Medicare denials in order to resolve the issue to resubmit the claims for payments
Extensive experience in working with multiple reports used by our Billing Center, along with being able to train other co-workers to be able to also work these reports and other job functions with the Billing Center
Menards, Eau Claire, WI 2001-2005
Legal Assistant
Performed administrative duties daily support to 6 attorneys and a paralegal
Extensive experience preparing legal documents and maintaining case management files
Maintained excellent communication skills with the staff and clients
Accurately maintained the attorney's schedules and all incoming multi-line phones
Extensive experience in logging and maintaining entire client file data set up in the computer program
Arranged hearings and prepared legal documentation which the attorneys needed for the hearings
Corresponded with clients and opposing counsels. Proficient in legal transcription and preparing contracts and various other legal documentation
Entered returned checks into the computer, entered payments of returned checks into the computer. Trusted to make the daily deposits for the corporate office's legal department. Balancing statements, preparing returned checks for collections and extensive experience in maintaining retail theft reports and payments
Holland & Night, Orlando, FL 1998-2000
Paralegal Assistant
Provided supportive duties daily for 2 paralegal one of the Head attorneys and also to a junior attorney for the Largest Law Firm in Florida
Succeeded in mastering in preparing legal documents and maintaining large amounts of legal case files, in order to prepare for court (the case took an entire 2 story warehouse of documents I had filed and organized)
Maintained excellent communication skills with the staff and opposing counsel and our client
Assisted IT personal in setting up and organizing system order to hold all of the data we had for this case so it would be easy to locate all the needed documents
Proficient in scanning documents into a computer system in order to be logged and located easily
Prepared legal documentation which the attorneys needed in the hearings
Able to log Attorney's and Paralegal's work for billing out clients time
EDUCATION
Hennepin Technical College, Brooklyn Park, Minnesota
Certified Nursing Assistant, 2012
Certified Nursing Assistant Testing at 100%
Rasmussen Business College, Minnetonka, Minnesota
Legal Secretary Program, 1997 GPA 3.42
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