Sales Manager

Patrick Grizzard

* ******* **. ***********, ** **455

615-***-**** Mobile/ *.********@*****.***

B.A.2013 Middle Tennessee State University

In Business Administration and Entrepreneurship; Graduated with a 3.92 GPA.

Bronze Level Lean Certification, written exam completed May 2018. Certified by GBMP.org

Sandler Sales Training, completed May 2015

Experience:

Operations Director; Metro Sign & Awning; 12/2017-Present

Train all levels of leadership-Executive, Senior and Core teams in Lean Methods and Tools

First-Pass order approval increase from 47% to 92%

Design reduction time of 36% and reduced design needs by 14%

Lead time reduction 43% from 7 weeks to 4 weeks

Established, Monitored and Improved KPI’s in both the Office and Manufacturing work spaces

Lead Trainer for CRM and ERP systems, with an introduction of new ERP and CRM systems

Implemented 5S Program and Increased 5S Compliance from an average of 38% to 96%

Create cost-benefit analysis of Capital Improvement purchases versus Leasing

Reduced manufacturing time by an average of 23% across all types of products

Reduced Inventory 37% through Daily Deliveries and Inventory Standardization

Monitored and managed machines through a Total Productive Maintenance (TPM) Program

Achieved organizational and cultural change through Strategic Execution of priorities

Sales Manager; Metro Sign & Awning; 8/2016-12/2017

Doubled the Sales record for the Keene, NH location within 16 months

Managed a 4-State Territory of New Hampshire, Vermont, Western Mass. and Maine

Established relationships with key Contractors and Architects to create a still-flowing pipeline

Created lead tracking and reporting platforms as a model for the whole Sales team

Team Lead Inside Sales The Mountain Corporation; 8/2015-8/2016

Grew Average Team Member Sales 23% in my tenure and increased AOV 9%

Grew Sales Team from 4 to 9 members, and all met or exceeded their quota

Top producer for the last 5 quarters

Responsible for 35% of new business generation within 6-member team

Closed the top 2 Record Sales of $150K (Amazon) and $86K (Hot Topic)

Trained all Team members in the Sandler Sales Method, pre-sale through post-sale

Established top 20 reporting of both current and future customers

Inside Salesperson; The Mountain Corporation; 1/2015-8/2015

Exceeded quota each quarter

Created a standardized lead and activity tracking system for entire team (there was none)

Coached team members in selling, upselling and closing techniques

Led team in New Customers, growth of current customers and Average Order Value

Operations Director; Eclipsing Concepts; 5/2013-12/2014

Increased Sales Event profitability an average of 24%

Reduced loss by 22% and increased Net Profitability 11%

Grew Sales team from 2 units to 6 and overall Sales by 240%

Maintained County, State, Federal and individual event Permits, Registration and Compliance

Oversaw Purchasing and Managed Inventory Receiving, Shipping and Reconciliation

Maintained all equipment and the Total Productive Maintenance (TPM) Program

Increased Customer Satisfaction rate from 91% to 99% during tenure

Responsible for Staff Scheduling and hiring, disciplining and releasing employees

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