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Director of IT

Elizabeth, New Jersey, United States
February 10, 2019

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Ankur Patel

Elizabeth, NJ *****



A seasoned Information Technology manager with over 15 years’ experience in various industries with strong organizational, leadership, communication, and analytical skills. An individual who has thrived on successfully completing multiple challenging projects within company budget and given deadlines. Possess strong technical abilities including Project Management, System Integration, Infrastructure Engineering, Network Engineering, Application Development / Deployment, Problem Determination, and experienced in both the consumer and vendor sides of the software / technology business. A manager that recognizes and understands the value of putting technology to use when and where it is appropriate. A professional with years of experience engaging with customer and sales prospects, working through requirements, and delivering cost effective solutions.


Organizational Leadership

High Performance Team Building

System Integration

Customer Relationships

Project Management

Business Development

Business Intelligence


Allied Aviation New York, NY Dates: November 2016 to August 2018

Director of Information Technology (Fulltime)

Manage 12 people over 3 consulting companies for 700+ end users over 33 sites internationally.

Manage over 200 Vendor relationships.

Report Directly to CEO

Project manage and technical lead for Epicor 10 ERP implementation.

Rebuilt entire Network infrastructure. Replaced MPLS with all Cisco Meraki equipment.

Brought fiber to 12 Airports.

Project Manage refresh of over 600 PC’s over 33 sites internationally.

Server refresh of 40 physical servers and migrated 100+ VM’s.

Migrate all servers from Windows 2000 to Server 2016.

Rebuild Entire Active Directory structure and migrate AD to 2016.

Setup AWS S3 and Glacier for storage and Archiving.

Project Manage and Technical Lead for Payroll migration from Ceridian to ADP.

Project Manage and Technical Lead for Zytax to Akore tax application migration and implementation.

Project Manage Office 365 Migration.

Setup Azure VDI for training Centers.

Force Brands New York, NY Dates: September 2015 to October 2016

Senior IT Operations Manager (Contract)

Manage and coach a team of 3 direct reports.

Built out company infrastructure, including Active Directory, File Server, DHCP server, DNS server, VPN, WSUS, Firewall, and an automatic fail over cable line. Also did a hardware refresh for all end users.

Developed and implemented disaster recovery and back-up procedures, information security and control structures.

Defined and created a 5 year strategic plan to manage the scale and growth of the internal IT infrastructure and overall technologies.

Created the company Policy and Produces for the IT Department and HR.

Project Managed company website/e-commerce development, interfacing between marketing, design teams and outsourced web development teams.

Manage both AWS and Rackspace production e-commerce environments.

Work with CFO to establish an annual IT budget. Negotiate contracts and vendor management for IT equipment, software and all other IT services.

Village Care New York, NY Dates: October 2014 to June 2015

IT Operations Manager (Contract)

Manage 3 million dollar budget out of a 9 million dollar grant.

Responsible for the implementation and operations of the technology portions of a social platform.

Integration of social platform with virtual support groups, text reminders, and peer to peer mentoring.

Created the work plan and implemented all technologies within the 6 month timeframe.

Created and managed SQL and IIS development, testing and production environments as well as the Business Intelligence tool Izenda.

Create all use cases and requirements for testing and QA.

Managed 5 external technology partners’ communications and deliverable, across a global environment.

Create SLA’s for internal and external partners.

Create policy and procedures for all technology aspects of the program.

Create training material for end users.

Train end user in application.

Built ticketing system in SharePoint 2013 for application.

Housing Works Inc. Brooklyn, NY Dates: August 2009 to May 2014

Vice President of Information Technology (Fulltime)

Oversee Infrastructure teams, total of 6 individuals for 600+ end users. Very hands on with all technologies.

Windows XP/7/8/ Windows Server 2003/2008/2012

Implemented/Migrated/Maintained Exchange 2010

Implemented/Migrated/Maintained Office 365 with single sign on.

Implemented/Migrated/Maintained BES 5

Implemented MPLS network across 30 sites nationally

Implemented Secondary network failover across all 30 sites with TZ Sonic Walls.

Built out entire new Co-Location Data Center 50+ physical servers.

Manage Avaya IP Office VOIP phone system.

Perform routine Active Directory administration tasks.

Managed Windows Server Updates Services (WSUS), and Microsoft Operations Manager

Maintained VMware and ESX virtualization. Implemented Hyper-V to virtualize 50% of all servers in current environment.

Establish and manage project staff, services, and budget; manage risks and issues to minimize scope, schedule, and budget impact.

Create and manage line of business infrastructure and data service budget, forecasts, TCO’s, asset management, and financial reporting.

Directed the specification and implementation of Point of Sale systems for 22 thrift stores. Involved application integration, data communications, networking, software modification, hardware assembly, configuration, redistribution, documentation, and end user training.

Design and execution of Disaster Backup and Redundancy (DBAR) plan, including; HP Storageworks (SAN), EMC (SAN), central backup, dual redundant SAN, and offsite long term secure storage.

Planning and deployment of IT based business initiatives, including; electronic signature capture for HIPAA compliance, persistent programs, and pharmacy dispensing quality assurance.

Directed, managed and administered the integration of multiple facilities nationally providing information services, security, data management, reporting, communication lines, standardized equipment and desktop builds.

Prior Job Experience (Job responsibilities available upon request.)

Devix International Project Manager Dates: October 2008 to August 2009

Vanguard Direct System Administrator Dates: January 2007 to October 2008

Weber Shandwick, Network Administrator Dates: November 2006 to January 2007

Web MD Desktop Support Dates: December 2005 to November 2006

Park B. Smith Network Administrator Dates: August 2002 to September 2005

Walmart Pharmacy POS Tech Dates: July 2001 to December 2001


George Mason University, Fairfax, VA ECE

ECPI College Of Technology, Greensboro, NC MCSE

ECPI College Of Technology, Greensboro, NC Fiber Optics

ECPI College Of Technology, Greensboro, NC CET (Certified Electronics Technician)

ECPI College Of Technology, Greensboro, NC Telecom Certification

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