MARISSA M. LOTERINA

Blk *** Bukit Merah View #**-370, Singapore 151126

ac8f3u@r.postjobfree.com

Contact No.: 82394579

Seeking a position to utilize my professional knowledge, skills and abilities in the leading hi-tech environment that offers professional growth and to secure a position whereby hard work, dedication, and the ability to acquire new skills will be an advantage for any company I work for.

Company Name:

The Bakery Depot Pte. Ltd. (Singapore)

Position:

Sales Executive (Catering)

Period:

October 3, 2018 up to present

Reason for Leaving:

Interested in new opportunities in my career growth and long-term career goals.

Availability

One month notice period

Current Salary

$2,600

Expected Salary

$2,600 (Negotiable)

Work & Responsibilities

• Handle all client inquiries, online orders and follow-up in a timely manner ensuring client

satisfaction

• Work closely with the Central Kitchen to deliver exceptional experiences to internal and

external clients

• Liaise and coordinate with the Central Kitchen and the Store Operations Team to ensure

smooth management and delivery of orders

• Prepare sales confirmation and tax invoices

• Coordinate and plan with the Logistic Company for smooth deliveries to client

• Explain products and services to existing/potential clients and assists them in selecting

those best suited to their needs

• Prepare detailed orders and liase with all related departments

Company Name:

What to Eat Delivery Pte. Ltd.(Singapore)

Position:

Senior Customer Sales Executive/Contents Specialist

Period:

March 25, 2015 to September 30, 2018

Work & Responsibilities

Senior Customer Sales Executive

Attract potential customers by answering product and service questions; suggesting information about other products and services.

Set up new customer accounts and maintain customer records by updating account information.

Deal directly with customers by telephone and respond promptly to customer inquiries.

Process order and manage relationship with hundreds of restaurants across Singapore

Contents Specialist

In charge of uploading new menus and making menu changes in the website

Ensuring menus throughout the platform are optimized

Assist in generating Operations and Sales reports

Multiple various projects to improve content of the website and quality of services

Work with content team to define & execute appropriate promo tool for optimum customer/restaurant CRM strategy

Company Name:

Edmark Phils. Inc (Philippines)

Position:

Branch Officer In Charge

Period:

September 2014 – January 2015

Reason for Leaving:

Interested in new opportunities in my career growth and long-term career goals.

Work & Responsibilities

•Perform booking and process documentation as well as coordinate with other depts.

•Handle customer questions, complaints, and issues.

•Does cash bill of sales and deposit all cash sales.

Company Name:

Edmark Phils. Inc (Philippines)

Position:

Marketing Assistant /Marketing In-charge

Period:

February 2013-September 2014

Reason for Leaving

Promoted to Branch Officer In charge

Work & Responsibilities

Deliver outstanding customer service by dealing /assisting costumer’s concerns, needs, complaints/suggestions.

Arrange promotional events and deliver promotional presentations.

Communicate directly with clients and encourage trusting relationships.

Company Name:

JY Marketing Corp.(Philippines)

Position:

Accounts Payable Analyst

Period:

June 2012 – September 2012

Reason for Leaving:

Seeking new opportunities to grow personally and professionally.

Work & Responsibilities

Maintain and prepare vouchers for all processes and record all invoices.

Maintain and update all journal entries and perform month end closing and audits for various accounts.

Compute invoices and prepared checks.

Company Name:

Bicol University General Library (Philippines)

Position:

Library Student Assistant (part time)

Period:

June 2011 – March 2012

Work & Responsibilities

Check out and check in books, journals, reserve books and other library materials.

Sort books, publications, and other items according to established procedure and return them to shelves, files or other designated storage areas.

Answer basic informational, directional and library policy questions, help patrons locate materials in the stacks, provide copy machine assistance.

Educational Background

Bicol University (June 2008-March 2012)

Bachelor of Arts in English

Legazpi City, Philippines

Holy Family Academy (June 2003-March 2007)

Pilar, Sorsogon Philippines

Secondary

San Ramon Elementary School (June 1997-March 2003)

Daraga, Albay, Philippines

Primary

Skills & Software Knowledge

•Computer Literate (MS Word, MS Excel, MS PowerPoint, MS Outlook

•Hard working even under pressure to meet the needs of the company

•Detail oriented and the ability to set priorities and objectives.

•Easy to learn new tasks, able to do multi-tasking activities

PERSONAL PARTICULARS

Birthdate:

March 31, 1990

Gender:

Female

NRIC:

G3150590P

Nationality:

FILIPINO

Civil Status:

Single

Religion:

Catholic

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