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Customer Service Manager

Location:
Bhubaneswar, Odisha, India
Posted:
February 10, 2019

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Resume:

RESUME

JAHAN ARA KHANAM

E-mail:ac8f06@r.postjobfree.com

Mob: +91-943*******

CAREER OBJECTIVE

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

ACADEMIC CREDENTIAL

Institute/University

Degree/Examination

Year of passing

Percentage

BPUT, Odisha

MBA [HR+IT]

2019

PURSUING

BPUT, Odisha

B.Tech [ ECE]

2015

CGPA- 6.22

SCTE&VT

DIPLOMA

2011

71.97%

ICSE

10th

2006

51.33%

TECHNICAL SKILLS

Pursued Training at CTTC [ Central Tool Room & Training Centre] Bhubaneswar- (a Govt. of India Society) ministry & MSME [ Micro, Small & medium Enterprises]

In MCCAPC [Master Certificate Course in Automation & Process Control]

Electrical Hardware Control

Pneumatics

PLC [ Programmable Logic Controller]

Embedded Systems

VLSI

SOFTWARE EXPOSURE

Language : C, C++.

Operating Systems: WINDOWS XP, Windows-7.

Proficiency in MS Office (Word, Excel, Power point).

FluidSIM-P

Simatic Manager v5.5

RIDE v5.1

MPLAB v8.0

Proteus [ ISIS professional]

.

ACHIEVEMENTS

Achieved 1st position in NCRT exam.

Achieved 1st position in Alpen Liebe mask competition.

Achieved 1st position in state level drawing completion.

PROJECT & TRAINING

. PLC (Programmable logic control)

1-month (L&T Kansbahal works)

Maintenance and its working in machine shop

Learner

Working on PLC program in shop floor.

. VLSI (Very large scale integration)

1-month (CPET, BBSR)

Programming

Soft-ware

. EMBEDDED SYSTEM

1-month (CTTC, BBSR)

Software

WORKING EXPERIENCE

ODI POWER SYSTEM

Duration:- 3month

BRAND MIDAS

CUSTOMER SERVICE EXECUTIVE

From 6th December 2016 to 31st July 2017

Head Tracers Business solutions Pvt ltd

HR recruiter

From 9th October 2017 to 13th December 2017

Customer Service Executive

JANUS AVIATION

Working for AIRASIA

FROM 28TH DECEMBER 2017

SKILLS AND STRENGTH

Capable to adapt any new environment.

Good leadership quality and effective time management

Positive attitude towards good learner

Initiate to solve the problems

Self-starter and quick learner

Assertive and amiable

Self driven and Initiative

Creative and strategic thinking

Decision making skills

Result orientation

Self motivated and provides motivation and inspiration to the team

Strong team player and networking skills

Strong written and oral communication skills.

Strong interpersonal skills

Strong customer focus

PERSONAL PROFILE

NAME : JAHAN ARA KHANAM

FATHER’S NAME : Mr. AKBAR KHAN

FATHER’S OCCUPATION : SERVICE

MOTHER’S NAME : Mrs. WAHIDUN NISA (homemaker)

DATE OF BIRTH : 11TH AUGUST, 1988

PRESENT ADDRESS : C/O- MAHEMUD AHEMAD KHAN

MAHAZAN SAHEE

KERANG

KHURDA

PIN=752055

ODISHA

PERMANENT ADDRESS : C/O- MAHEMUD AHEMAD KHAN

MAHAZAN SAHEE

KERANG

KHURDA

PIN=752055

ODISHA

GENDER : Female

NATIONALITY : Indian

RELIGION : Muslim

LANGUAGES KNOWN : English, Hindi, Oriya & Bengali

DECLARATION

I hereby solemnly declare that information given above is true and complete to the best of my knowledge. If I got a chance, will try hard to prove myself for good work and result orientation.

Date:

Place: Bhubaneswar JAHAN ARA KHANAM



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