Jennifer B. Dyer

*** ********* *****, *************, ** 19518

610-***-**** (cell) * 610-***-**** (h)

ac8etl@r.postjobfree.com

SUMMARY: Consummate Human Resources leader with a Master’s degree in HR Management, PHR certification and 20+ years of progressive experience, well-versed in all facets of the field primarily focused in the manufacturing and health care industries. Possesses strong business acumen with solid experience in multi-state/multi-shift manufacturing/distribution environments utilizing 6S/Lean principals. Demonstrates an uncompromising work ethic, powerful relationship building skills, commitment to exceptional customer service and dedication to continuous improvement. Seeking a challenging, senior level management position that blends both tactical and strategic activities in an organization that values and encourages continuous improvement.

RELEVENT EXPERIENCE:

RevSpring Inc., Oaks PA 1/ 2017-4/2018

Provider of consumer receivables communication and payment technology.

Human Resources Manager

Directly responsible for the overall administration, coordination, and evaluation of the human resources function in the production and IT/office environments. Integral part of the corporate HR team, partnering with other HR management team members to develop, execute and administer special projects, open enrollments, etc. Administer the complete lifecycle of salaried and hourly employees from onboarding, through performance management to termination. Team with site leadership to foster a positive work environment, improve communications between departments and build collaborative working relationships.

Krapf Bus Company, West Chester, PA 5/2015-10/2016

Family owned transportation provider; locations in three states; 1350+ FT & PT union & non-union ees

Human Resources Operations Manager

Responsible for developing, distributing, interpreting and providing advice on human resources policies / procedures. Supervised and coordinated the day to day Human Resources activities in the corporate office, Commercial, Rover and School Bus East locations for talent acquisition and onboarding, credentialing, employee and labor relations, human resources training, and other appropriate support activities. Managed staff of 7.

Oberthur Technologies of America Corp., Exton, PA 4/2014-3/2015

Global provider of card-based solutions; manufacturer of Smart Card Technology; 330+ ees

Human Resources Manager (HR Business Partner)

Responsible for a wide array of HR activities to include the implementation of policies and programs. Primary focus on partnering with the Plant Manager and plant management team to facilitate the success of the Exton plant’s two year Transformation Plan in which EMV volumes will increase to $20Mu, production lines will increase to 13, and total workforce increase to 450+ on site. Managed staff of two generalists and one clerk.

Fidelity Technologies Corporation, Reading, PA 1/2009-3/2014

Global supplier of Defense & Aerospace products with 33 U.S. locations; 650+ union/non-union ees; Fed.Contractor

Assistant Director, Human Resources

Heavily involved, hands-on position that balanced tactical activities with strategic vision resulting in many key accomplishments. Intense focus on leadership, cultural change, organizational development, corporate/inter-departmental communication and employee/management relations. Initiated and completed modernization to a fully functional HR department with emphasis on policy development, continuous process improvement, management development/coaching, full cycle recruitment, and employee training. Developed and implemented Employee Performance Roadmap (EPR) Program; merit & skill-based formal compensation systems; Employee Handbook; HR Procedure Manual;

Key achievements include:

Supported launch of 3 new production lines in M&A, onboarding 80+ ees and guiding managers through implementation; supported start-up of several Field Service contracts, onboarding 200+ ees

Wrote and managed the Affirmative Action Plan – successfully passed OFCCP random audit in 2011

Implemented and administered Kronos Timekeeping system linked to ADP Payroll and Scala

Vetted, enhanced and managed full spectrum of employee benefit programs, vastly improving communications

Launched and chaired L.I.F.E. Team Safety Committee; aggressively managed worker’s compensation program under Raffles Insurance Captive; OIR reduced from 6.8 to 1.7

Launched and chaired Elf Committee – employee teambuilding and events

Launched and directed robust Summer Intern/Co-op Program with 12-14 participants annually

Directed staff of 3

Reported directly to the President

J.B. Dyer Resume, Page 2

Penco Products, Inc., Oaks, PA 11/2007 – 11/2008

Metal storage unit products manufacturer & distributor with 6 U.S. locations; 600+ union/non-union ees

Director, Human Resources

Responsibilities included preparing recommendations to senior management for the design of strategic corporate policies for hiring, retention, compensation and benefit packages, training and development, performance management and succession planning to enable organizational growth and affect continual organizational improvement. Implemented approved policies

together with procedures and controls to ensure full compliance with all company, local, State and Federal requirements including EEO, ERISA, FLSA, etc.

Aggressively managed company-wide safety and workers compensation programs to eliminate/reduce safety risks to employees and financial exposure to the organization.

Directed staff of 3

Reported directly to the President/CEO.

CROWN, Cork & Seal, Philadelphia, PA 5/2005 –11/ 2007

Global metal packaging manufacturer: Food Division – 11 U.S. locations; 700+ union/non-union ees

Division Manager, Human Resources & Training

Responsible for the management of the Human Resources function and various training initiatives at the Divisional level. Provided expert advice, counsel and leadership with a strong focus on employee relations, training, succession planning, recruitment and assessment of staff development needs as well as overall process improvement. As founding member of the Corporate HR Council, designed, developed and implemented corporate-wide performance management tool (EPR) and program focused on reviewing past performance, assessing current status and planning future development of the employee.

Successfully completed Train the Trainer Workshop Program.

Member of the Corporate Safety Committee.

Reported directly to the Food Division President.

Quality Park Products, division of Cenveo, Exton, PA 3/2000 – 4/2005

Specialty envelope manufacturer/printer with 3U.S.locations; 500+ non-union ees

Regional Human Resources Manager

Provided expert advice, counsel, and leadership to the organization to translate business vision, goals, and priorities into HR strategies, plans, and actions consistent with corporate policy. Management of all functions of the HR department supporting high performance work teams with focus on employee relations, recruitment, staff development, training.

Implemented "Mobilization" - a series of initiatives designed to more fully involve every employee in all aspects of the business in an effort to improve productivity, performance, morale and retention. Implemented best practices through charter teams: member of both Sales & Marketing and Communication Charter Teams.

Founder and Board Chair of The L.I.F.E. Team Safety Committee - led a cross-functional, multi-level team to top scores in successive corporate safety audits; drove OIR from 5.8 in 2000 to 1.65 in 2005.

Reported to the Senior Vice President.

NeighborCare Pharmacies, Inc., King of Prussia, PA 5/1996 - 3/2000

Long term care pharmacy and medical supply provider, 600+ non-union ees

Human Resources Generalist

Responsibilities included development, execution and maintenance of all HR functions. Winner of 6 Pinnacle Awards (1999-2000).

Mid-Atlantic Restaurant Systems, L.P., West Chester, PA 1/1995 - 5/1996

Retail restaurant corporate franchise (Boston Markets), 4000+ multi-site, non-union ees

Human Resources Specialist – strong focus on worker’s compensation management and training.

Commonwealth Savings Bank, Valley Forge, PA 1/1994 - 1/1995

Payroll and Benefits Assistant

EDUCATION:

West Chester University: M.S.A., Human Resources Management

Juniata College: B.A., English and History, double major

CERTIFICATIONS/TRAINING:

HRCI, Professional in Human Resources Certification (PHR)

Villanova University, Professional in HR Study Course

Member, Society of Human Resource Management since 1997

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