Executive Assistant

Kailey Lafferty

*** *. *** ****** **** City, MN *5041 / ********@****.*** / 651-***-****

Profile

HR Professional with more than 6 years' experience in providing Exempt Level and Office Management Support; with more than 8 years' experience in Customer Service and support. Recognized strengths in office procedures, data analyzing, troubleshooting, account maintenance, and client confidentiality. Possess solid computer skills, with a typing speed of 70 WPM and 10,892 KSPH. Master level testing scores in various Microsoft Office categories including: Excel, Word, PowerPoint, and Outlook Express. Team player, ambitious and always eager to learn more.

Education

•Waldorf University / Forest City, IA

•Bachelor's of Applied Science / 2018

•Business Administration and Human Resource Management

•Minnesota State College Southeast Technical / Red Wing, MN

•Diploma / 2012

•Office Specialist

Experience

2018 to Present

Administrative Assistant Mayo Clinic Rochester, MN

•Stays current on recent State and Federal law changes in regards to Pharmaceutical laws and obligations in our practice.

•Submit new hire access for all new Pharmacy employees.

•Review time cards and data to verify hours and ensure accuracy.

•Process accounts payables and maintain associated account coding.

•Provide related follow-through to all Pharmacy Directors and Management.

•Create and maintain web pages and databases/spreadsheets.

•Support departmental projects/activities as assigned.

•Document Manager for all Policies, Procedures and Practices while we strive to achieve ACHC and URAC accreditation.

•Prepare reports, meeting agendas and minutes, and presentation materials.

•Transcribe meeting minutes.

•Maintain electronic files and records.

•Serve as a resource and mentor to others in department.

2018 to 2018

Human Resources Coordinator Welcov Healthcare Red Wing, MN

•Responsible for labor relations. Provides advice, support and counsel on personnel issues.

•Stays current on recent federal, state, and case law changes and monitors labor law updates and newsletters for changes and trends that affect HR.

•Proposes updates and administers personnel policies, forms and documents including job descriptions. Educates staff on changes. Monitors policies for compliance.

•Prepares, recommends and maintains records and procedures for controlling personnel transactions and reporting personnel data. Maintains personnel files in accordance with required regulations, laws and HR standard practice guidelines.

•Designs personnel forms and directs the maintenance of personnel records by all departments.

•Administers policies and procedures for the Corrective action process. Educates supervisors and managers on the process. Available to assist supervisors as needed.

•Works with staff to address concerns or complaints. Offers 'mediation' services when necessary. Works to promote the preservation of management rights, while seeking a solution that will best work for all concerned.

•Directs internal payroll processing. Ensures compliance with wage and Union wage regulations. Keeps payroll errors to a minimum. Uses payroll data for trending analysis to assist in financial decision making. Process payroll per facility needs.

•Oversees the safety program and related policies and committee. This includes the workers compensation program. Pay attention to implementing programs, equipment and training to reduce injuries. Works closely with the Administrator, Director of Nursing, and Staff Development to bring constant attention to work loss reduction injury program. Manages claims handling and tracking.

•Oversees and responds to unemployment claims.

•Directs benefits administration, enrollment and open enrollment meetings.

•Oversees the performance review process and timely completion as per facility policy. Educates supervisory staff review skills.

•Develops and administers an effective recruitment program. Meets periodically with managers to generate ideas and discuss needs.

•Coordinates the employee recognition program.

•Coordinates recruitment efforts with hiring managers, coordinates interview, accepts resumes and applications, interviews and assist with final decision process. Monitors hiring process.

•Conducts needs assessment, develops training curriculum, and conducts training sessions on various HR topics. Conducts orientation programs.

•Active member of the management team, as well as the Quality Assurance and Safety committees. May be called upon to provide leadership to committees.

2014 – 2018

Executive Assistant II Hearth and Home Technologies Lake City, MN

•Handle sensitive and proprietary information in a confidential manner.

•Data gathering, layout and presentation.

•Assist Senior Vice President of Operations, Vice President of Value Chain, and Human Resource Director.

•Member of the Hourly Staffing Model Team – developing strategic insight to assist with hourly onboarding.

•Develop, compile, analyze and distribute weekly and monthly HR reports.

•Process Kronos Timekeeping reports and payroll sign-offs.

•Process ADP reports and various HR reports as requested.

•Develop SMART goals and keep track of team contribution to ensure goal deadlines are met in Cornerstone.

•Member of various HR project teams: Hourly Interview Improvement Team / Applicant Tracking System Implementation Team / Professional Onboarding Improvement Team.

•Phone screen hourly manufacturing candidates to establish criteria and determine if they should proceed through the Interview Gate system or disposition.

•Various filing of requisition files, personnel files, and plant closure paperwork.

•Process unemployment verification paperwork.

•Maintain and run Safety reports to OSHA to validate hours worked and safety incidents.

•Maintain daily calendar for SVP of Operations and aggressively assist in maintaining work flow through department and team.

•Meeting, travel planning and coordination.

•Accompany SVP to meetings; record any notes and action items.

•Process expense reports on behalf of SVP.

•Coordinate incoming and outgoing mail and documents.

•Distribute notes and action items from meetings and follow-up on action items as deadlines approach.

•Foresight of approaching deadlines and deliverables.

•Provide back-up support for other SVP's and VP's in addition to their direct reports.

•Maintained Bronze Lean Certification.

•Participated in RCI Events to develop capacity plans for future growth.

2012 – 2014

Executive Assistant / Office Coordinator BIC Graphic Red Wing, MN

•Act as a liaison with other departments and outside agencies, including high-level Executive staff.

•Coordination of projects at the request of the Plant Manager/Operations Department, which may include planning and coordinating multiple presentations, research, disseminating information, etc.

•Introduce new, or improve existing, reports that will improve productivity tracking and coordination of information.

•Provide training and education in the use of existing and future software systems.

•Main point of contact for other site Executive Assistant's ensuring all reports are consistent and abide by MPD format.

•Align all other Executive Assistant's goals to make sure we all were working towards the top priorities of the company and could accomplish the yearly objectives.

•Work towards yearly site objectives and goals ensuring all priorities are main point of focus.

•Scheduling coordinator for annual Site Safety trainings and Exempt Level trainings.

•Member of Site Safety Team and Document Control Team – hold and conduct monthly meetings, prepare minutes to be communicated to entire Site, prepare standard operating procedures and work instructions and maintain standard format.

•Work independently and within a team on special non-recurring and on-going projects.

•Schedule and organize activities such as projects, meetings, and departmental activities.

•Establish, develop, and maintain electronic filing system.

•Respond regularly to requests for information and handle confidential information when necessary.

•Create and update charts, tables, graphs, business plans, etc. Responsible for accuracy and clarity of final copy.

Significant Career Achievements

•Obtained Bronze BPI Certification within 6 months of employment at HHT

•Outside of Executive Assistant role at HHT, took on: Quality reporting, developing and maintaining a Quality SharePoint site and provided Value Chain Data Analyst coverage.

•Member of restructuring team at BIC Graphic to analyze, assist, and implement future scope for the restructuring of the Maintenance and Operations Departments.

•Member of Document Control team at BIC Graphic – was final validation point for all site and ISO 9001 documents.

•Received a 'Yes' badge at BIC Graphic which exemplified great leadership, customer service, and job dedication.

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