Career Objective

Being a dedicated employee with over 25+ years’ experience in team management while focusing on the company’s prosperity. Striving to be a positive example for others by staying involved as an active team member, remaining calm and performing under pressure, and allowing for open communication within our team. Areas of proficiency include: extremely motivated, excellent communication skills and the ability to learn concepts quickly.

Employment History

National Credit Solutions

Processing Manager

McKinney, Texas

May 2007 - July 2017

My responsibilities included completing operational requirements by scheduling and assigning employees; following up on work results, manage employee schedules and troubleshooting scheduling conflicts as they arise. Organizing the office layout; ordering office supplies when needed. Also, working on client’s credit file by disputing accounts to each of the bureaus. Lastly, coordinating with other departments in the office to make sure the company ran smoothly.

RMCN, Inc

Processor

McKinney, Texas

March 2004 - November 2006

My responsibilities included data entry, answering phones, Opening and distributing all incoming mail and working on client’s credit file by disputing accounts to each of the bureaus

Buckner Family Dental

Receptionist

Dallas, Texas

April 2000-April 2001

My responsibilities included answering and managing incoming calls, greeting patients, and scheduling appointments

Main Factors, Inc

Administrative Assistant

Dallas, Texas

March 1984 - January 2000

My responsibilities included answering phone calls, organizing meetings and appointments, data entry, generating reports, maintaining and ordering supplies, writing letters and emails, and covering reception desk when required.

Education

WW Samuell

High School Diploma

Dallas, Texas

Graduated May 1981

Professional Skills

Excellent Communication

Great Costumer Service

Problem-Solving Skills

Leadership

Positive Attitude and Outlook

Word Processing

Microsoft Office

Internet Navigation

Data Analytics

Scheduling

Management

Typing

Professional References

Shannon Miller

214-***-****

National Credit Solutions

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