NATALIA A. GRIFFITH

West Palm Beach, FL

561-***-****

ac8ega@r.postjobfree.com

Over 15 years’ experience as a Restaurant Manager with a solid track record of running restaurants successfully, starting from marketing and brand promotion, competition research, business development, and identifying target customers to an active supervision of every part of the restaurant operations including service level, menu quality, staffing and financial aspects.

Skills

Creating and monitoring staff schedule

Building and training a strong team

Customer service focused

Guest relations

Problems solver

POS system

Inventory control

Organizational leadership

Sanitation Awareness

Effective communicator

Relationship builder

OSHA safety rules

Professional History

2000-2018 Spoto’s Oyster Bar/ PGA Oyster Management, LLC. Palm Beach Gardens, FL

Dining Room Manager/Assistant General Manager/General Manager

Supervised 20 to 30 house staff

Conducted daily pre-meal meetings

Communicated company standards with front of the house staff

Developed closing procedures to cut waste

Mediated disputes between front of the house staff

Interviewed applicants applying for servers, hostess, busser and food runners

Assisted the customers in answering their queries regarding food quality and service

Maintained the cleanliness and sanitation standards of the restaurants by routine checkup of the cleaning done by facilities staff

Estimated the weekly beverage consumption and placed orders with suppliers accordingly

Ordered utensils and contacted merchants regarding their supplies on a regular interval

Education

High School Diploma, General Curriculum, Internationals Falls High, MN

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