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Medical Assistant Customer Service

Location:
Los Angeles, California, United States
Posted:
February 05, 2019

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Resume:

KATHLEEN

GREEN

**** *** *** ****. ******** CA, *0501 (C) 424-***-**** ac8eg5@r.postjobfree.com

PROFESSIONAL SUMMARY

Great customer service skills looking to be challenged with the abilities to improve and grow

with a strong company.

WORK HISTORY

AUGUST 2013-CURRENT

Medical Assistant Torrance Memorial Physician Network Manhattan Beach, California

Assisting Physicians with patient care, taking vital signs, acquiring medical information for the physician for patient evaluation, performing EKGs, obtaining blood draws, giving

injections, hearing tests, spirometry, acquiring DME supplies as needed. Overall patient care and satisfaction priority. Communicating test results to patients and or other Physician offices for continuing care, obtaining records/labs from other offices for the physician. Faxing, obtain prior authorizations for medications.

Assisting the manager with ordering office supplies, autoclaving supplies, updating OSHA policy and procedures handbook, keeping crash cart stocked functional.

Work together as a team for the practice to build a great practice.

JULY 2011-AUGUST 2013

Cashier/lead supervisor Winco Meridian, Idaho

Cashier/ customer service greeted customers with friendliness and assisted with and help finding any items. Handling money, stocking shelves, managaning staff for breaks, lunches, answering phones, assisting with complaints, handling vendors, checking in inventory.

MAY 2010-MAY 2011

Medical Assistant Torrance Memorial Physician Network Manhattan Beach, California

Assisting physician with patient care, vital signs, EKGS, obtain blood, giving injections,

spirometry, checking vision, obtaining all pertinent information for the physician to obtain quality care. Assisting in procedures, notifying patients of results, faxing, computer skills and knowledge, phone etiquette. Working as a team for the highest quality of patient care.

SEPTEMBER 2006-JUNE 2009

Medical Assistant/ Office Manager Kingman Regional Medical Center Kingman, Arizona

Assisting physician with patient care, vital signs, EKGs, spirometry, vision test, assisting

physician with placement of casts, removal of sutures, obtaining prior Authorizations for

surgical procedures, medications, customer service with patients, pharmacies, other

Physician offices, managed physician schedule, staff schedule, assisted physician with

procedures. Ordering supplies, autoclave, build relationships with drug reps along with

medical suppliers.

AUGUST 2002-AUGUST 2006

Medical assistant/ owner Home health Provider Nampa, Idaho

Assisting hospice with in- home health for the patients that were terminally ill. Worked with family members to help the patient with comfort measures, cooking, cleaning, bathing, disbursement of medicine, to documentation of all activities for the family to read and review, we provided around the clock care for all patients and their families, assisting in hospice once patient passed on with comfort and cleaning services.

EDUCATION

2002

Medical Assistant

Academy of Professional Careers, Boise, Idaho

Attended Medical Assistant program graduated with a 3.5 GPA

1998

High School Diploma:

Emmett High School, Emmett, Idaho

General studies

SKILLS

Computer skills, excellent customer service



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