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Customer Service Assistant

Jersey City, New Jersey, United States
February 05, 2019

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Lisa Nixon

*** ******** **** ****

Union NJ *****


I am a hard-working, energetic and organized professional with excellent customer service skills, seeking a job in a new field. I am looking to broaden my experience and learn new things. I work best in a fast-paced and friendly environment.


County College of Morris Randolph, NJ not currently attending

Berdan Institute. Wayne NJ Certificate Dental Assisting and Radiology license May 2009

Summit High School Summit NJ Diploma June 2008


Dr. Robert Massa DMD South Orange NJ

Part time Dental Assistant. Tues Thurs 2010- Present

Operatory preparation and clean-up, including sterilization of all instruments.

Take digital X-rays and assist chairside in all procedures using 4-handed technique.

Frequently use laser dentistry for reshaping or removal of soft tissue.

Familiar with cosmetic threading, Botox other cosmetic, surgical, and whitening procedures.

Ensure all patients are at ease and fully aware of the procedures that are to occur.

Fresenius Medical Care of North America Various clinics in northern NJ January 2012- April 2018

Certified Dialysis Patient Care Technician

Initiating / terminating the dialysis treatment process in accordance with fmcna policy.

Record all vital signs in an accurate and timely manner.

Perform all tasks pertaining to opening and closing the unit, including water checks, mixing of bicarb / acid and the proper disinfection of machines and other equipment.

Maintaining a clean and safe working environment to ensure quality patient care.

Hilltop Family Dental Summit New Jersey 2009- 2011

Full time Dental Assistant

Set up treatment rooms sat patients and took x-rays if necessary.

Assisted chairside in Composites extractions veneers root canals and implants.

Took Impressions and fabricated temporary crowns along with pouring patient models.

Responsible for turnover of room and proper sterilization of all equipment and instruments.

Certification / Skills:

Certified Dental Assistant with Radiology license.

Certified clinical hemodialysis technician

CPR certified

Proficient in Microsoft Word Excel and other various clinical software programs.

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