ARMANDO A. VELEZ

**** *. **** ***** **.

Chicago, IL 60613

954-***-**** ac8ecp@r.postjobfree.com

www.linkedin.com/in/armandoavelez/

EXPERIENCE

Embraer Aircraft Holding, Ft. Lauderdale, Florida 2015-2017

Brazilian Aircraft manufacturing company that builds, maintains and supports aircraft worldwide.

Business Analyst

●Supporting the Repair Cost Team, I automated and improved several key business solutions to help drive productivity and efficiency improvements.

●For example: I analyzed and created Databases allowing the team to organize and search for data easily with the goal of streamlining the repair quoting process. This allowed the Repair Cost Team to conduct quotes from one data source versus the previous multiple sources saving hours per day in the quoting process.

●Led and developed the 7- month Repair Cost Analysis Project in Java to analyze part repair costs and identify cost outliers for the team to address. This efficiency improvement led to lower quote costs and higher profitability.

B&K Equipment Supply, Davie, Florida 2014-2015

Supplier of shelving, cabinets, walk-in coolers and other products/services for convenience stores, small markets, delis, pharmacies and related industries.

Web Development/E-Commerce/IT Manager

●Managed website content and ensured updates/changes were accurate and made on a timely basis.

●Ran tests on the website to find bugs/issues and fixed them accordingly.

●Evaluated, changed and automated e-commerce processes to improve the shopper experience, increase online sales, streamline the order fulfillment task and support company expansion goals.

●Maximized sales of used and refurbished inventory on eBay by reducing the sales cycle and developing a more efficient way to orchestrate transactions.

●Oversaw repair and maintenance of all hardware and handled purchase recommendations, installation, and updates of all software.

Sonny’s The Car Wash Factory, Davie, Florida 2013-2014

A private company that specializes in equipment and parts for building, running and maintaining a carwash.

Tech Support for Autopilot Division

●Provided tech support for the carwash system and the point of sale (Washpilot and Profitpilot).

●Gained expertise in their proprietary software and equipment allowing me to provide real-time customer tech support. Became a troubleshooter recognizing the nuances of the systems, allowing me to address issues as they came up in different situations.

●Tested new builds of the software and wrote bug reports for development.

Citrix Systems, Inc., Ft. Lauderdale, Florida 2010-2011

Multinational corporation that provides market-leading cloud, networking and virtualization technologies.

Summer Intern—Website Tester 2011

●Invited back for second Internship based on excellent performance during my 2010 Summer Internship Program.

●Worked in support of the Web Development Department and supported the Product Ordering System Web Team responsible for updating, testing and debugging bi-weekly releases of the system. I was the only Intern on the team (12 local and international team members).

●Used Microsoft’s Visual Studio App to write automated tests to ensure accurate information flow from customer input to Order Fulfillment.

Summer Intern—Software Tester 2010

●Assigned to the Xenapp Division and the “Moonlight” App Project, which was a Cloud-based App designed to provide laptop security and protect enterprise data from theft or loss. I was the only Intern on the 10-member development team.

●Quickly learned critical basics of Xenapp software, cloud technology, and Moonlight App purpose.

●Wrote and tested scripts based on business requirements to test the functionality of the App.

EDUCATION

North Carolina State University, Raleigh, NC - B.S., Computer Science

CAREER RELATED COURSES

●Software Engineering

●Data Structure

●C Programming

●Discrete Math

●Assembly Programming

●Automata

●Java (multiple classes)

●Game Engine Architecture

PROJECTS

●“Transit Crowd” App: Developed and tested secondary iPhone and Android App for Transloc, the on-campus mass transit provider for university students. I was on the development team that met weekly with the Sponsor from Transloc. The app we developed was designed for bus rider use, letting riders know where buses are located and predicting arrival times. (Senior Year)

●“Game Engine”: Outlined game engine architecture and developed a functional multilevel (4) game from scratch. Four-part project: developed the game from a simple single player game to a networked multiplayer game. (Senior Year)

●“iTrust” Website: Worked on 2 teams and developed a website for a mock hospital company based on specific guidelines and customer requirements. Allowed doctors and patients to view their proprietary health reports

TECHNICAL SKILLS

●Computer Language: Java, C, C++, Assembler

●Operating Systems: Windows, Linux, iOS, Android

●Application Systems: Microsoft Visual Studio, Microsoft Access, Microsoft SharePoint, PhoneGap (for iPhone/Android)

●Database Systems: MySQL, MongoDB

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