Sales Project

John M. Lammers

**** ******** **. ******* ** ****0 567-***-****

https://www.linkedin.com/in/john-lammers *********@***.***

Skills Summary

Project Management, Communications

Business Process Analysis/Visio

Client/Customer Relations

SAP AP-SD-GL-FICO-Solm- IDOCS

Ecommerce B2B/EDI/XML/PI

6 Sigma Green Belt - DMAIC

Technical/Business Acumen

Requirements/Analysis/Test Mgmt.

Consultant/Provider Management

.Net, Oracle, SQL, HPQC(ALM),CRM

BI-Crystal, Hyperion, Cognos, Tableau

Business User Training/Troubleshoot

Professional Experience

University of Findlay Student Master of Science - Applied Security and Analytics Jan 2019 - current

Legacy Farmers Coop Seasonal Grain help Sept 2018 - current

Care for aging/ill parents Jan 2018 - Aug 2018

Tour De Force (TDF) Director Project Management to Dec 2017

Collaborated with TDF Sales to understand/evaluate/improve quotes in preparation for new customer project launch. Assisted Sales with implementation knowledge for prospects.

Facilitated/Prioritized projects with 3-5 TDF consultants and customer resources to plan requirements, design, configuration, testing, and consulting/training for 10-20 projects concurrent using TDF Workflow tool, MS PowerPoint and associated tools.

Mentored consultants to assist them and positive project outcomes.

Collaborated with Resources/Functional Mgrs. /VP Development for commitments for favorable customer experience. Decision making on need to escalate to CEO for proper priority.

Evaluated/Process Mapped/influenced improvements in TDF Quoting, Sales, Consulting-Operations, Finance, and Customer End to End process including more efficient employee Time Entry, Change Orders and Change Control.

Negotiated fairness with challenging Customers, TDF Finance, and employees under stressful/conflict situations.

Participated and shared knowledge on personnel/company strategy/process as member of Senior Leadership team.

Presented to consultants and leadership at annual company training meeting.

Cooper Tire Global BIS B2B SAP Lead, 2012 – 2016

ERP Business Analyst/Configurator, 2010 – 2012

Developed Playbooks/Implementation Guides for standard playbook processes/transactions for Cooper Tire.

Facilitated/Prioritized Partner EDI Relationship with requirements, design, development, testing, and implementation. Included standards discussions with Network, Server personnel on firewalls and communications such as AS2, FTP, and SFTP. Included creating/updating documentation such as FMDs.

Interacted with VANs such as Sterling Commerce, GXS, OpenText via web or phone for issue resolution.

Collaborated with customers such as Ford and suppliers to optimize Logistics process using the B2B 856, 830, 862, 824, 861, 850, 855, 860 EDI transactions.

Monitored Customer EDI Relationship after onboarding with problem resolution and future enhancements.

Established B2B Processes/Metrics/KPIs for monitoring program and continuous improvement. Solicited feedback, documented, and presented B2B processes to Business/I. T leadership and functional personnel.

Presented EDI roadmap and collaborated with I.T./OTC/PTP/SCM Business Leaders/Analysts to increase/improve B2B program. Utilized reports, dashboards and other tools.

Collaborated with Finance functional resources and leaders (AP, AR, GL, CO etc..) for ERP requirements.

Developed Functional Definitions/Field Mapping Documents/Configuration Rational Documents and Analyzed/Configured/tested SAP FI/ AP/ AR/ CO /GL (Finance) and learned the SAP reporting tool. Assisted on the ground at Mickey Thompson (Stow, OH) as core Finance team member of R1 ERP deployment.

Coordinated SAP program testing for SAP Finance Team and 20 Heritage systems ranging across many functional departments (Test Captain Role). Trained Business users in HPQC tool and documented (Plans, Scripts, Defects) for consistency and Audit/ITIL standards adherence.

Managed (PM) and helped execute 15 SAP ERP/B2B Improvement Projects ranging from 3 – 7 team members and spanning 2 – 10 months. These projects impacted Credit/Accounts Payable/Logistics in addition to other functional areas. Included infrastructure resources such as Database, Server, Network personnel and Data Governance/MDM, SAP analyst, configurator, ABAP, PI, EDI mapping, customer, and business resources.

Analyzed/Configured/Tested/Implemented SAP SD (Sales and Distribution) Output Type for an EDI Ship notice project and Logistics VMI Process.

Acquired Cooper Tire Project Certification based on PMBOK under a PMP certified manager.

Global I.T Logistics Project Mgr., 2008 – 2010

I.T. Project Lead/Developer/Business Analyst, 1992 – 2008

Analyzed, designed, developed, tested, modified, implemented, and supported improvements with Finance/AR/AP/GL, SCM - Warehouse Management System/Replenishment, Purchasing.

Worked with a team to develop Logistics/Finance data queries/visualizations (Crystal, Hyperion) such as:

o Planned vs Actual Inventory/Shipments/Orders, Inventory Turns, Customer Fill Rate, Cost Unit moved

As Business Analyst or liaison, collaborated with Supply Chain/Purchasing/Finance Business Leaders on requirements/priorities and driving execution with I.T. resources. Translating requirements enabled better decision making, automated processes, and increased user productivity. Also served as COE for reporting/visualizations to add more value to the business.

Gathered requirements and led Customer Portal Ordering, Supply Chain Data Ware-house BI, and JDA Transportation Management Projects ranging from 2 – 8 team members of consultants/Cooper Personnel/Co-ops.

Certified Green Belt using DMAIC - reducing Tire Mislabels by utilizing Visual Management with barcode labels.

Fox Software, Perrysburg, OH Customer Technical Support, 1991 – 1992

Assisted FoxPro Database customers providing troubleshooting, analysis, training and consulting.

Interacted with Fox Development/QA/Tech Support to recreate issues for understanding and eventual correction.

Van Buren High School/Liberty Benton High School, Findlay, Oh Student Teacher/Coach, 1990-1991

Math High School Student Teacher for various courses such as Geometry, Advanced Math, College Prep Math.

Freshman Boys Basketball coach and assistant to Varsity coach as needed for scouting etc.

Marathon Oil, Findlay, OH Systems Developer/Analyst, 1983 – 1990

Maintained/improved (via user exits) IBM software products such as JES2, MVS, VTAM, ROSCOE, SAR.

Developed training materials/procedures and educated other I.T. departments (Operations, Applications Development, Database, and Audit) with group training on new/enhanced products above.

As Business Analyst, constructed reports and transformed business needs into I.T. requirements for advancement of Central Engineering department.

Education & Credentials

Cooper Tire

CTLSS Green Belt, Foundations of Leadership, Managing and Leading Cooper Way, Empowering Leadership for Lean, Coaching for Results, Internal Negotiations, Influential Leadership, Effective Decision Making, Project Management Certification, SAP FICO and SD (Sales and Distribution) Configuration

Bowling Green State University Bachelor of Science Education

University of Dayton Bachelor of Science Computer Science

University of Findlay (in process) Master of Science – Applied Security and Analytics

Community Involvement

Findlay Youth - baseball umpire/coach/commissioner, AYBT, Upwards basketball referee

Junior Achievement Instructor

Knights of Columbus – First Degree Team Captain/Past Grand Knight

Findlay High School Communications Class Interviewer

St. Michael School - New Construction Gym Committee Lead, Sports CYO coach, Science Fair Judge

University of Findlay Youth/Parent sports instructor

St. Michaels Choir and past lecturer

Hancock County Fair Donkey Rider for Flag City Honor Flight Charity – 2017

Red Cross Sound the Alarm volunteer - current

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