KAYLA DELLAROCCA
Newmarket, ON L3Y 5A2
ac8e7f@r.postjobfree.com
OBJECTIVE
Enthusiastic post-secondary communications student seeking to secure a public relations or marketing-related summer position in order to gain foundational skills in these fields and make a meaningful contribution to your company.
PROFILE
Ability to handle a great deal of responsibility and pay strong attention to detail demonstrated through work experience in high pressure environments.
Strong communication skills developed through building my knowledge in a variety of Laurier’s opportunities for communications students
Proficient in attention to detail demonstrated through two years of successfully executing program plans as a camp counsellor.
Developed proficiency in PowerPoint, Word, and Canva through experience in a variety of classes at Laurier and in the workplace.
Excellent organizational skills demonstrated through managing customer relations within a variety of institutions.
EDUCATION
WILFRID LAURIER UNIVERSITY, WATERLOO, ONTARIO
Bachelor of Arts, Communication Studies Sept 2016 – Present
Working towards a career in a public relations environment
RELEVANT EXPERIENCE
WILFRID LAURIER UNIVERSITY
Annual Giving Represenative Jan 2017 – Present
Reach out to alumni of the university and provide campus updates using specific computer and communication skills
Experience working with all ages demonstrated both in the workplace and via phone
Motivating and training other callers using CampusCall and
Exceeded expecations in bonding with alumni, staff, and friends of the institution whilst maintaining professionalism
LUSH FRESH HANDMADE COSMETICS
Brand Ambassador Sept 2015 – Jan 2016
Complete a wide range of transactions for customers and provide assistance with their personal needs during the holiday season
Describe promotional offers and use sales techniques to sell different products and services for the mutual benefit of the customer and the company
Utilize strong problem solving skills to develop unique and helpful solutions to each customer’s problem
RADIO LAURIER
Public Relations Volunteer Sept 2016 – Apr 2017
Managed and facilitated a variety of social media platforms including Twitter, Instagram, and Facebook.
Assisted and developed strategies to keep audiences engaged with content within the Radio Laurier platform.
Created promotional materials and implemented marketing strategies to result in
Developed and maintained professional relationships with staff, administrators, and the Laurier community
CITY OF MARKHAM
Camp Counsellor Jun 2017 – Dec 2018
Planned and executed program plans whilst keeping children engaged in a fun and safe learning environment
Demonstrated strong abilities to collaborate with coworkers to make sure events such as quiet games and active games were timely and organized
Experience working with all ages demonstrated in customer service situations
ADDITIONAL EXPERIENCE
VILLAGE ICE CREAM
Sales Associate Apr 2018 – Aug 2018
Responsible for opening and closing the store, ensured tills were balanced to ensure consistent and excellent customer service
Demonstrated proficient customer service skills in a high pressure and crowded environment
Practiced leadership by training new staff and guiding them through their responsibilites as sales associates
ST. BROTHER ANDRE MENTORSHIP PROGRAM
Peer Mentor Sept 2014 – Jun 2016
Strengthened leadership abilities by mentoring and assisting students entering grade nine
Exemplified excellent commitment by running educational seminars and lunches with the grade nines throughout the year