Ron Francisco

**** *. ******* **, ******** AZ ***26

602-***-****

ac8e62@r.postjobfree.com

JOB OBJECTIVE

Obtain a position where I can use my technical, analytical, project management, leadership and customer satisfaction skills. Results driven individual with experience in solving problems in connectivity and production issues.

JOB SKILLS:

• Microsoft Windows Network Administration and Macintosh environments.

• Windows Server Administration

• Active Directory Administration

• Macintosh hardware and software support.

• Microsoft Exchange Administration

• Microsoft Terminal Server (RDP)

• VMWARE

• Commserve (Commvault)

• Barracuda backup

• Veeam backup

• Palo Alto Firewall

• SonicWall Administrator

• Dell Layer 3 switch’s

• Project management experience.

• Excellent leadership abilities.

• AVAYA IP Office, ShoreTel Phone Systems

Employment:

10/14 to Present; Climatec LLC

Sr. System Administrator/Project Manager

Administer the enterprise backup environment. Manage Permissions and group policy via Active Directory. Performed testing of new services and policies. Administered firewall and network environment. Troubleshoot a variety of technical issues, ranging from server configurations and performance, network discrepancies, and business applications. Support LAN and WAN environments communicating with company’s Azure cloud. Preform system upgrades and patching.

• Administered the day to day backup and restore responsibilities for CommVault, Veeam and Barracuda. Created backup profiles groups and schedules for VM and physical servers.

• Created policies and profiles groups for email security, Created email flow rules for Anti- Spoofing and Impersonation protection with Mimecast service.

• Administered the SonicWall NSA, SRA, Dell and Juniper switches.

• Created Exchange Rules, User mailboxes, Shared mailboxes, Distribution groups and Shared resources. Responsible for all certificates for MS Exchange 2013 server.

• Managed the Active Directory environment, Creating and applying Group Policies, Created new DFS Namespace for new folder structure on new server 2016 for all locations.

• Managed Project of implementing Skype for business for inter office communication.

• Administer implementation of SCCM for managing workstation patches.

• Created VMWare servers as needed for infrastructure services.

• Administered printers for all locations

• Administered AZURE synchronization with LDAP for Hosted SharePoint (O365)

• Help Desk support.

10/10 to 4/14 Document Technologies of AZ, Tempe AZ IT \ Professional Services Manager

Managed Customers networks from workstations to servers. Managed Firewalls and Routers. Also supported customer’s software programs. Trained customers on new systems. Installations include Windows XP-8, Macintosh, Scanning and Document Management applications. Sold, managed and supported Digital Sales in Black & White and Color Copiers for the sales force. Sold, installed and trained Avaya Phone systems. Trained sales force on how and where to sale the Digital Products. Trained and supported all Network Connectivity and Application to all connected products that were sold.

• Managed Projects for installing and training on Document Management systems

• Managed Projects for updating customers servers and workstations

• Managed Projects for implementing ADFS for customer networks

• Managed Projects for Implementing new Avaya IP Office phone systems

• Managed Document Technologies from server to ADFS environment

• Help Desk Support

7/99 to 10/10 BSA Business Solutions, Inc. Phoenix, AZ 85008 IT \ Graphics Director

Managed Customers networks from workstations to servers. Managed Firewalls and Routers. Also supported customer’s software programs. Trained customers on new systems. Installations include Windows XP-8, Macintosh, Scanning and Document Management applications. Sold, managed and supported Digital Sales in Black & White and Color Copiers for the sales force. Sold, installed and trained Avaya Phone systems. Trained sales force on how and where to sale the Digital Products. Trained and supported all Network Connectivity and Application to all connected products that were sold.

• Managed Projects for installing and training on Document Management systems

• Managed Projects for updating customers servers and workstations

• Managed Projects for implementing ADFS for customer networks

• Managed BSA’s network from server to ADFS environment

• Help Desk Support

Education:

Scottsdale Community College

Sandler Psychological Sales Training

Microsoft Certified Professional

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