Jennifer Craker

**** ********** **.

Nashville TN 37211

323-***-**** ac8e5s@r.postjobfree.com

OBJECTIVE

To obtain a position that enables me to use and expand my knowledge of administration and Human Resources. Looking to expand my knowledge in a company with a versatile and positive environment. QUALIFICATIONS

Extensive experience with PC and MAC operating systems along with Microsoft Office (Outlook, Excel, Publisher, Powerpoint, Word, Photo Editor), Quick Books Pro, PaychexFlex HCM, Health Benefits administration. Experienced in all office equipment i.e. copiers, scanners, telephone system and printers.

EXPERIENCE

3/2010 – 3/2018

HL Group Partners LLC – Beverly Hills CA

OFFICE MANAGER - 2010 - 2018

Facilitated office move including finding new office space, working with building manager along with construction crew during build out and moving entire office to new location. Worked on all aspects of managing an office and upkeep of the workspace. Maintained company credit card, accounting duties and company accounts. Handled payables and receivables for LA office accounts. Maintained filing system (electronic & hardcopy) and helped create/update internal databases. Maintain FTP site for the LA location, office key inventory, ADT security system and access badges. Updated Office Manual, phone list and office documents. Reconciled corporate card and travel expense reports. Coordinated and scheduled repair and maintenance service: HVAC, janitorial, electrical, security/access, plumbing, copiers. Organized all office activities i.e Adopt a Family Presents, holiday parties, company outings, interoffice celebrations. HUMAN RESOURCES – 2013 – 2018

Created and revised job descriptions along with recruitment efforts for all LA personnel, including writing and placing job ads. Conducted annual salary surveys

Proactive recruiting for LA and NY offices.

Revised and recommended personnel policies and procedures Maintained and kept track of employee time and attendance Maintained company’s handbook on policies and procedures Performed benefits administration.

Conducted new employee onboarding and employee relations counseling Oversaw exit interviews for LA office

Participated in administrative and executive NY staff meetings Maintained company LA directory and other organizational charts Recommended new policies, approaches, and procedures for the LA office Inputted new employees and changes in PaychexFlex companywide. Handled companywide payroll administration via PaychexFlex system Handled companywide employee 401K administration/changes in system. Maintained historical human resource records by filing and retrieval system; keeping past and current records. Rolled out entire new change of health benefits along with administration. Experienced in HCM platform

Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepared employees for assignments by establishing and conducting orientation and training programs.. Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings. Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures. Completed human resource operational requirements by scheduling and assigning employees; following up on work results. Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

EXECUTIVE ASSISTANT TO PARTNER- 2010 to 2015

Maintained executive’s calendar and assist in planning appointments, meetings, conferences, events etc. Acted as the point of contact between Partner and employees/clients Reconciled corporate card and travel expense reports Received and screen phone calls and directed them where appropriate Handled and prioritized all outgoing or incoming correspondence (e-mail, letters, packages etc.) Facilitated internal communication (e.g. distribute information and schedule presentations) Made travel arrangements for Partner (domestic and international) Attended meetings and kept meeting minutes

Handled confidential documents ensuring they remain secure Created regular reports and updated internal databases Conducted research and prepared presentations or projects as assigned Monitored/sourced office supplies

Maintained electronic and paper records ensuring information is organized and easily accessible Scheduled, rearranged and prioritized meetings, video-conferences and conference calls on a daily basis Composed and/or responded to inquiries regarding meetings as it pertains to the Partners availability, ensuring responses are always accurate and well-written

Set up department-wide meetings for Partner, coordinating all onsite meeting logistics including video-conference and audio connections with multiple locations, as well as, initiating and hosting Skype meetings for the presenter. 4/2008 – 04/2009

HL Group Partners LLC – Los Angeles

OFFICE MANAGER / EXECUTIVE ASSISTANT

Worked on all aspects of managing an office and upkeep of the workspace. Maintained company credit card, light accounting duties and company accounts. Handled payables and receivables for LA office accounts. Maintained the filing system (electronic & hardcopy) and helped create/update internal databases. Maintain FTP site for the LA location, office key inventory, ADT security system and access badges. Updated Office Manual, phone list, and office documents. Coordinated and scheduled repair and maintenance service: HVAC, janitorial, electrical, security/access, plumbing, copiers. Organized all office activities i.e Adopt a Family Presents, holiday parties, company outings, interoffice celebrations. Maintained executive’s calendar and assist in planning appointments, meetings, conferences, events etc. Acted as the point of contact between executive and employees/clients Reconciled corporate card and travel expense reports. Received and screen phone calls and directed them where appropriate Handled and prioritized all outgoing or incoming correspondence (e-mail, letters, packages etc.) Facilitated internal communication (e.g. distribute information and schedule presentations) Made travel arrangements for executive (domestic and international) Attended meetings and keep meeting minutes

Handled confidential documents ensuring they remain secure Created regular reports and update internal databases Conducted research and prepared presentations or projects as assigned Monitored/sourced office supplies

Maintained electronic and paper records ensuring information is organized and easily accessible EDUCATION

ART INSTITUTE - Phoenix, AZ. Graphic & Web Design AA