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Customer Service, Front Desk, Amazon Yard Spec

Location:
Atlanta, GA
Salary:
At least $15
Posted:
February 04, 2019

Contact this candidate

Resume:

Kaylan Campbell

**** ******* ****

College Park, Ga 30349

678-***-****)

ac8dyk@r.postjobfree.com

Experience

Amazon Yard Jockey Specialist (November 2017- Current)

· Correspond with multiple shipping companies and demonstrate comprehensive understanding

of shipping systems, requirements, rules and obligations to support yard organization and

minimize delays.

· Conduct daily coordination with fulfillment center operations departments, transportation peers

and carriers to ensure all trailers arrive and depart on time with zero defects.

· Maintain the accuracy and integrity of the trailer yard through meticulous attention to detail and

daily yard and offsite audits.

· Making and updating all cases.

· Troubleshooting shipping problems and errors to resolution.

· Consolidate data from multiple data sources to generate daily reports to support business needs.

· Certified Yard Truck Driver. Moving trailers between trailer yard and dock doors and logging

all trailer moves to maintain accurate yard inventory.

Amazon Logistics Admin. (January 2017- November 2017)

· Reporting all shipment shortages and damages to management

· Ensure compliance throughout the site to global process standards and work on continuous

improvement initiatives

· Building, optimizing, and assigning delivery routes

· Adhering to strict safety, quality, and fulfillment production standards

· Relocating products using forklifts and pallet jacks

· TDR trained

· Utilizing radio frequency scanners

· Yard Management. Yard moves, Yard Audits and Offsite Audits.

· Inbound/Outbound Guard Shack Experience. Making cases for late loads.

· Making sure that OPS get there loads on time and on the right doors.

Shannon Parkway Animal Hospital (June 2015 – August 2016)

Kennel Technician Supervisor/Front Desk Clerk

● Employee Schedule/Task Management

● Calcutaing employees time for pay stubs

● Monitoring and caring for animals after surgery

● Giving medication or immunizations that veterinarians prescribe

● Filling prescriptions for pets

● Scheduling appointments with customers

Shannon Parkway Animal Hospital (September 2014 – August 2016)

Kennel Technician/ Veterinary Assistant

● Walking, Feeding and picking up after the animals

● Grooming, such as trimming the nails or shaving an animal

● Monitoring and caring for animals after surgery

● Cleaning and disinfect cages, kennels, and examining and operating rooms

● Giving medication or immunizations that veterinarians prescribe

● Restraining animals for blood collection and tissue sampling for testing

Amway Corp. (May 2015- July 2016)

(Part-Time at Home) Customer Service Rep.

● Opening and closing customer accounts

● Answering calls

● Updating and maintaining customer records

● Providing company information such as contacts, products and services

Fort Valley State University Procurement Office (January 2016- May 2016)

Front Desk File Manager

● Accommodate visitors

● Compiled, stored and retrieved management data

● Reviewed and answered any correspondence

● Aiding executive in staff capacity by coordinating office services

● Greeted visitors and determined to whom and when they could speak with specific

individuals

Activities

● Agricultural Club (2011)

● Volunteer at Small Animal Care Club (May 2013 – 2014)

● Volunteer at Happy Tails Humane Society (October 2013 – March 2014)

● Volunteer at Southern Crescent Canine Rescue (January 2014 – September 2014)

● Volunteer at Griffin Humane Society (March 2014 – July 2014)

● Appeals Team (Amazon) (October 2017-Current)

Education

● Creekside High School (2011 – 2015)

● Fort Valley State University (2015-)

References

Sandra: 770-***-****

Debbie: 678-***-****

Doc: 770-***-****



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