M.
craigdowning**@
Downing yahoo.com
Strategic
Operations
Executive
Forward- Thinking
Leadership
Positive
Change
Agent Results improvement functional processes development
oriented
that partnerships
of
within
enhance
organizations
operations
manufacturing
customer with
professional,
during internal
satisfaction
periods and and
with supply Key external
of
and
expertise
Skills
tremendous chain
improve customers.
&
Expertise operations.
in
leadership
efficiencies.
growth. Experienced Proven
development
Demonstrated ability leader to
and creating build
success
value- successful strategies added
directing
process cross-
the and
! ! ! ! ! Strategic Multi- Budget End KPI
Development
to Site
End
&
Planning
P/
Operations
Project L
Accountability
&
&
Management
Execution
Leadership
Management ! ! ! ! ! Staff Driving Cross- Facility Continuous
Training Functional
Start-
Revenue
Improvement Ups
&
Development
&
Team
Cost
Leadership
Control D
HL
Supply
Chain
-
Atlanta,
GA Professional
Experience
2018
-
Present Site Direct Packaging
General a team
operation.
Manager of five
In
General
addition,
Duracell and
oversee
Packaging Department
and
manage Managers
a
team
in
of
the
five
take-
direct, over
24
indirect and start-
and up
700 of
hourly the Duracell
staff. TECHNICOLOR Director Led distribution interplant-
a " " " " " "
team Successfully Direct Improved Achieved Reduced Reduced
of transfers.
of
Operations operations;
four
a
fly-
-
customer
service
99.
Charlottesville,
year-
management in
the
Tasked 9%
support over-
led
SLA
upgrade
New kitting,
complaints
start-
to
(year on
team
move
Release
level
time/
VA
charges
operating up sortation,
of
of
/
the
direct
Memphis,
eight
by
a in
Distribution
21-
full)
operation
47%
by
profit
General line
reports
83%
year- pack-
with
packaging
TN
representing
by
from over- out,
zero
Manager
and
$
(4.2016 6M. processing,
major year
-
500 $
operation 4.
– 85M
improvement
and
indirect
2018)
escapes;
a
$
operating
Director 600,
in parcel,
reports 000
a
reduced
highly
level
cost
from
profit
and
responsible
savings.
leaders.
condensed
97.
labor
LTL
to 69%
a
positive
dock
overtime .
for
time
operations
2000
all
OP.
by
frame.
new
–
46%
2018
release .
and Director Oversaw inventory " " " " " " Full 38,Improved On Reduced and Increased Implemented
a
of
control,
team
boarded 000
standardized
P&
Operations
locations, L
of
direct
responsibility
operating
sorter
pick
four
three
a
module,
Labor
labor
Sr.
throughput
12
work.
major
Catalog
Managers
profit
Sorters
cost
Management
for
sortation,
clients
per
by
Fulfillment
a
(
47%
1M
as
$200
unit 4.
representing
well
sq. 0M
bin
by
production
by
System
ft.
from
implementing
as
sorters)
40%
catalog
(
an 2011
-
additional $
to
through 3.
12,
drive
–
control, 2M
and
fulfillment
2016) 000
to
1.
efficiency
a
+
process
new 6M
perfect
1500 $
quality, 800k
units
SKUs
facility
indirect
improvements,
wave
of
gains
and
without
inventory
that
LTL/
and
and
reports
includes
pilot
increasing
increased parcel
across
responsible
line
leadership
shipping
six
strategies
48,
profitability
facility
pick 000
modules
departments.
development,
for
SKUs.
footprint.
receiving,
with Page
2
–
Craig
M.
Downing
Director Led packaging, manufacturing, scheduling, Custom Managed customer " " " " a team Developed complaints, Recognized Redesigned labor Successfully expansion
Packaging
of
a
expectations,
team
and
North production
cost of
production seven customer
of
independent
building.
Warehouse
for
reduced and
three
Manager staffing executed
department
achieving
quality, implemented
shift planning,
planning
model satisfaction,
complaints
(
managers
of the 2005
cost,
Operations
$
volume 4M annual/
managers to
and
–
operations. new
positive
2007) process reflect
to
on- capital
fluctuations.
and
zero release seasonal
(time 2007
400+ the
variance
as
for improvements
delivery equipment cyclical
well
–
three
indirect distribution,
2011) start-
in
as
out
of
operating nature up,
900
a
of
reports. justification,
250,
four which operation
additional
and of 000
customers.
profit. the
Ran yielded
warehousing
sq. business,
day- and
ft.
indirect process
light a shut to- 75%
manufacturing day resulting down
reports improvements,
production reduction operations. of in
within 500,below in
operation.
operations, 000 customer Oversaw
custom costing, budget sq. ft. S
hipping Directed transfers " " Authored & Introduced increased
and
delivery
Manager a team
inventory
&
operational of
metrics.
the
executed
(four 2004
operation
control
supervisors
–
2005)
an
efficiency
operations.
operation
strategy-
overseeing
by
overhaul based
50%
and
lean
80
resulting
efficiency
manufacturing
additional
in
to
unprecedented
standard
team
principles
members
by
110%
and
improvement
responsible
the
in
the
theory
first
in
for
of
year.
quality,
constraints;
interplant
cost, G
roup Oversaw manufacturing " " " " " "
Leader Launched Increased Improved Led Received production Decommissioned the with six
relocation
process
no
team
of
lines
customer
DVD
process
driver
empty/the
process.
leads,
improvement
in
of
manufacturing President’s
Packaging
efficiency
production
and
complaints. mixed
improvement 60
transitioned
locations indirect
initiatives
(
that Award 2000
teams
operations,
resulted
teams
–
for reports
by
the
2004)
to
across
9%
the
correlate
operation
resulting
in .
staffing,
successful and
a
the
17%
department team
in
with
from
staffing
costs,
a
14%
implementation
the of
Charlottesville
process 250+
reduction.
increase
commissioning
achieving employees
improvements
in
on-
numerous
VA
of time
to
of
Microsoft across
Memphis lines
delivery.
and
production
at 20
leadership.
the
Xbox
TN. production
new
Facilitated
into
records. facility
the / TRI- Sr. Assisted for
Laboratory
Helicobacter MED
in
SPECIALTIES
acquiring
Scientist
Pylori.
FDA
Direct
–
Charlottesville,
approval
reporting
for
and
to
VA
Dr.
transition
Barry
Marshal,
to
manufacturing
recipient
of
of
the
a
radiopharmaceutical
Nobel
Prize
for
Medicine
1996
breath
-
2000
2005.
test BIOTAGE Production Led manufacturing. the
– manufacturing
Charlottesville,
Supervisor
VA of production scale chromatography cartridges for mass pharmaceutical
1994
-
1996 BAXTER
HEALTHCARE
–
Glendale,
CA
1990
-
1994 Sr. Bachelor
Hemoglobin
of
Science
Technician
(BS),
Business
Management Education
&
Organizational
Innovation
The
University
of
Phoenix