Customer Service

Location:

Posted:

February 04, 2019

Lou Ann Thomas

To parlay my extensive skills as a restaurant professional into a new career.

SUMMARY

Highly skilled multi-unit supervisor with broad experience in a variety of industries including food service, retail, and educational environments.

Established reputation as an aggressive, effective and fair negotiator capable of building and

Proven management and supervisory abilities. Hands-on successful experience in staff recruitment, training and supervision.

Accomplished in working in purchasing, payables, receivables, inventory control and in trusted responsibility for P&L.

Accomplished in working with new store openings, manager training, catering and special events planning.

Proficient with key management tools such as Microsoft Word, PowerPoint, Excel, Adobe Photoshop & In Design, and various Micros products.

Proficient with online marketing tools, web site maintenance, & news letter production

PROFESSIONAL EXPERIENCE

Customer Service November 2018- current

Papa Johns Pizza

Hiring Manager, Panera Bread April 2015-July 2016

Arlington, TX

General Manager, Dickeys Barbecue March 2014- April 2015

Various locations

Manager, Bavarian Grill September 2013-February 2014

Plano, TX

Waitress, Joes Coffee shop February 2011 -August 2013

Irving, TX

Waitress, Waffle House February 2010-February 2011

Irving, TX

Licensed Health Insurance agent May 2008-December 2008

General Manager, FGR Food Corporation October 1997-April 2008

Au Bon Pain

Dallas, TX DFW Airport

Certified Teaching ad Learning Center

Opened 4 new units

General Manager, Wall Street Deli April 1997-October 1997

Dallas, TX

Bar and Brewery Manager, Hofbrau Steaks Brewery May 1995-April 1997

Dallas, TX

Bar Manager, Black Eyed Pea Restaurants August 1986-April 1995

Dallas, TX

EDUCATION

Extensive coursework at Texas Tech University, Lubbock, and at New Mexico State University, Las Cruces.