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Customer Service Data Entry

Brooklyn, New York, United States
February 03, 2019

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Virginia Ross

**** Dekalb Avenue, Brooklyn NY *1221 #17C* 347-***-*****


**/****- */**** ****** Island West, LLC, New York, NY


•Maintained a brownstone apartment with four bedrooms, and three bathrooms

•Cleaned and restocked all bathrooms

•High dusting, and cleaning off all appliances and furniture

•Changed all bed and curtain linens per client request

•Washed and folded all laundry and prepared dry cleaning deliveries

•Swept and mopped all floors

•Detailed kitchen cleaning which included stove, refrigerator, dishes, countertop, and cabinets

9/2012- 10/2014 Columbia University via TempSource, New York, NY

Cleaner/ Housekeeper

•Maintained an apartment for a disabled student by vacuuming, mopping, dusting, sweeping, dishes, and bathroom cleaning

•Assisted him with shopping for groceries and other necessities

•Completed all laundry and dry cleaning

3/2011- 8/2011 Columbia University via TempSource, New York, NY


•Cleaned the lobbies, stairways, corridors, windows, floors and elevators.

•Maintained the exterior area of the building at all times.

•Apartment turnovers which consisted of cleaning all rooms and appliances

•Recycling and disposing of garbage.

2/2005-3-2011 Percy Vaughn, Brooklyn, NY

Home Care Provider

•Provided care for my father who was sick and on bed rest

•Ensured that the home is cleaned by vacuuming, mopping, dusting, and waxing floors

•Handled bill payments and household expenses

•Transported him to all doctor visits

•Prepared all meals with assigned dietary restrictions

•Maintained all laundry and dry cleaning

5/2004 -2/2005 Skadden, Arps, Slate, Meager & Flom, LLP Affiliate, New York, NY


•Requisition supplies and equipment needed for cleaning and maintenance duties.

•Maintained the office area and conference rooms by verifying that furniture and electrical equipment’s was functioning

•Performed minor repairs to HVAC systems

•Utilized proper chemical cleaning and power equipment’s for floor care

•Monitored building security by securing all locks and checking all electrical appliances to prevent hazards

•Set up, arranged, all conference rooms for all events

4/2002- 5/2004 RGIS, Brooklyn, NY

Inventory Specialist

•Assisted management in the training of new employees

• Maintained a secure filing system with limited access per management guidelines

• Data entry of all correspondence and expenses

•Handled all customer service inquires via phone, fax, email

•Assisted management with performance reviews

•Document and record filing

6/2000- 4/2002 The Bank of New York, New York, NY

Account Administrator

• Piloted the training and supervision of new employees and temporary workers

• Reconciled checks, assisted with sorting and verifying rejected items

• Initiated new sales and or renewed or performed maintenance on existing contracts

• Prepared documents for customer mailings

• Provided customer support, handled inquiries, and scheduled maintenance contacts


Completed Medical Assisting Certificate Program

Security Office Training Certificate

Skills: Microsoft Word, Excel, PowerPoint, CPR Certified

Job Related Honors, Awards, Memberships

Outstanding Customer Service Award (Bank of New York) 2002

Outstanding key stroke accuracy award (RGIS) 2004

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