Training Social Media
Resume:
MAHA HASSAN EL-KOTT
*** ****** **. *********, **. 47906
EXPERIENCE:
**/** ** ******, (Judge group), Indianapolis, IN, USA
Present Trainer,
Responsible for developing and conducting training and assisting in needs assessment for a variety of training programs.
Conducts training needs assessment and assists in identifying root cause.
Designs new programs based on needs.
Provides assessment of outcomes and determines if further training is needed.
Makes recommendations to management on training.
Assist in process re-engineering and with project work.
10/16 to SPINNEYS, Egypt.
01/18 Senior Organizational Development specialist
Create, deliver or acquire trainings in line with annual HR business plan
Set monthly training calendar to cover fundamental trainings and coordinate with 3rd parties for delivery as needed
Ensure training hours targets are met and reports submitted periodically
Monitor performance appraisal process from setup of objectives to completion
Create positive environment through current engagement activities and introduce new ones periodically (Employee of the quarter, Tenure rewards, greetings
Implement Spinneys employer branding activities in coordination with Marketing (online and offline)
Enrich internal communication through activities, monthly meetings, team building activities
Develop pool of internal talent through assessments and development programs
Coordinate with Operations to design on-job training programs for all merchandise departments
Verify all Spinneys policies related to each department before publishing
Create job description for head office positions
04/16 to AZADEA, Egypt
09/16 Training and Development Specialist
Conduct training needs assessments; prepare and deliver training courses in line with the Training Needs Analysis (TNA).
Administer employees’ performance and development programs in coordination with the performance management department.
Monitor and record training activities and programs’ effectiveness for training delivered.
Research and coordinate with external training providers when needed in order to outsource training programs.
Keep track of training costs and participate in the preparation of reports in order to justify expenditures.
10/14 to AZADEA, Egypt
03/16 Junior Training and Development Specialist
Prepare and deliver non-managerial training courses in line with Training Needs Analysis (TNA).
Conduct shop and back-office orientation in order to ensure an effective induction of new employees in addition to a proper transmission of the company values and culture.
Assist the hierarchy in conducting training needs assessments.
Administer employees’ performance and development programs in coordination with Performance Management Department, as well as provide line managers with the necessary support on.
Collect and research information on learning and development activities, providers and other as requested.
06/13 to ORANGE, Egypt
09/14 Compensation and Benefits HR contractor
Handling the hiring and resignation procedures.
Processing employees vacation requests.
Handling employee’s benefits such as Mobile lines, hotel reservations, medical insurance etc.
Handling the issuance of bank accounts of the new hired employees. Jan 2013- April 2013
Trainee HR, Price Water House Coopers PWC, Egypt.
Personnel: Assisting the assistant manager.
Training: coordinating the training materials.
Recruitment: Helping in contacting candidates.
EDUCATION:
German University in Cairo
Master of Science in General Management, (09/2012-12/2014)
German University in Cairo
B.Sc, Technology Based Management, Human Resources, Financial Accounting and Information Technology
High honors: Ranked one of the top 20 students, (10/2008-07/2012)
Skills:
Arabic Language Native Speaker
Fluent English
Fair French
Fair German
LICENSE AND CERTIFICATIONS:
Professional certified trainer- American University in Cairo Languages and Skills, (02/2016)
Train the trainer certificate -Phi Management, (06/2015)
RESEARCH PAPERS:
The Effect of emotional intelligence on Job Performance. Unpublished, (05/2012)
The Effectiveness of Social Media in Recruitment. Unpublished, (12/2014)
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