Customer Service Driver
Resume:
Nova Washington-Morris
Moreno Valley, Ca 92555
****************@*****.***
Summary: Self-directed administrative professional with 15 years of extensive experience in Customer Service, Managerial Retail Sales, and highly competent in all areas of office administration and executive support with strong customer service and problem solving skills. I also have warehouse experience, loading packages weighing 50-100, scan package using dyad and delivery driver experience. Highlights
• 10 years in Administrative and Office Management
• Hired, trained and supervised a staff of 50 employees
• Conferred with customers by telephone or in person to provide information about products and services, taking or entering orders, canceled accounts and customer resolution
• Recorded and maintained a variety of financial transactions
• Determine charges for services requested, collect deposits or payments, and made arrangements for billing
• Transported employees to appointments and conducted various urinalysis
• Managed programs in a call center environment
• Planned strategy and met daily goals also ensured quality control and productivity
• Type 30 WPM
• Utilized MS Word, Excel, Access, PowerPoint
• package handler /driver helper
Work History
2014- current UPS/Package handler/Driver helper. Houston, Tx/Ontario, CA 2011–2018 Trade Subscription Services/ Call Center Supervisor Houston, TX 2007-2011 Goodwill Industries/ Warehouse Retail Supervisor IV Austin, TX Education
Houston Community College Houston, TX. Graduated in May of 2016 Education level: Computer Information Technology Associates of Arts References
Rodney Morris Personal Reference 424-***-****
Tracy Martin Previous employer. 713-***-****
Laura (Supervisor) Current employer 323-***-****
UPS Human Resources. 909-***-****
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