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Customer Service Sales Representative

Location:
Toronto, ON, Canada
Salary:
48000 to 50000
Posted:
February 03, 2019

Contact this candidate

Resume:

Christina Ganga

*** ***** **** *** ***, East York, ON M4B 2G3

Phone: 416-***-****

Email: ac8dpj@r.postjobfree.com

To: Human Resources Department

I am interested in pursuing a challenging new career opportunity with your organization. Please find my resume enclosed.

Being a confident and reliable team member, employers have found me to be a productive worker. My strengths include excellent communication skills as well as the ability to recognize and resolve problems. I also realize the need of good interaction on the job at all levels, and I understand that excellent customer relations and support are requirements for maintaining a strong company image.

I have excellent knowledge with excel and MS Office, creating, importing and exporting spreadsheets with Excel as well as reports.

I am available at your earliest convenience and look forward to hearing from you.

Sincerely,

Christina Ganga

Christina D. Ganga

508 Dawes Road Apt. 310, East York, ON M4B 2G3

Cell: 416-***-****

Email: ac8dpj@r.postjobfree.com

OBJECTIVE

Seeking a position where my proven and developing skills will allow me to contribute to the goals of your organization.

SKILLS/QUALIFICATIONS:

Experience in Microsoft Office environment and keyboarding skills.

Excellent communication and organizational skills.

Able to work independently and as part of a team

Able to work with various age groups.

Good interpersonal and customer service skills.

Knowledge of general office practices, procedures and maintaining filing systems

EXPERIENCE:

Body Plus Nutritional Product Inc.

Inside Sales Representative / Customer Service (February 2018 – January 2019)

Processed Client Orders for various retail Health Food Stores across Canada

Input data using Company owned software to create Pick tickets

Order entry received via phone, email and fax

Administrative Duties

Provide customer support via email or via phone

Inside sales support for Sales reps in Albert, British Columbia and Ontario

Track and Trace orders

Handled Progressive, Jamieson, Precision, Lorna Vanderhaeghe, Iron Vegan and Waist Away products

Processed Customer returns/complaints

Assisted Colleagues when needed

Processed employee orders

Trillium Architectural Products. North York, ON

Installation Coordinator (June 2017 – January 2018)

Produced and Maintained a scheduled for the installation of Automatic door Operators within Ontario.

Communicate with project General Contractors to advise site prep required prior to material installation

Process files/ work orders for Billing daily

Invoice Service Calls and Installations once complete.

Input data using Company owned software to create Sales Orders.

Process Key Orders for fabrication.

Administrative Duties

Collect Credit Card payments from C.O.D. customers prior to processing orders.

Ordered material for warehouse stock.

ASSA ABLOY Entrance Systems. Mississauga, ON

Installation Coordinator (November 2014 – June 2017)

Produced and Maintained a scheduled for the installation of ASSA ABLOY brand Automatic door Operators and sliding doors within Ontario

Communicate with project General Contractors to advise site prep required prior to material installation

Assigned Project installations to installers which consist of two in house installers and a dedicated group of six ADDAM Certified Subcontractors

Create and issue Subcontractor Purchase Orders

Issued Field Change orders for unforeseen site issues

Forecast Production for each Month

Process files for Billing daily

Created packing slips and job packages for scheduled installations

Transferred material from Stock to Project using BAAN

Coordinated training for end user for larger projects

Altis HR. Mississauga, ON

Various Positions between September 2006 – November 2014

Data entry of necessary documents as per company

Responsible maintaining filing system

Attained quotes for materials to be purchased

Printed blueprints for upcoming projects

Answered phones

General Labour duties

Order Packaging

Accounts Receivable

Nadiscorp Logistics Group Brampton, ON

Account Manager / Dispatch (September 2006 – December 2007)

Arranged the deliveries/pick ups and installations of equipment for EMC, Tim Hortons, TD Bank

Dispatched and updated deliveries/pick ups once completed in Truckmate

Created Bills of Lading for deliveries and pick ups using the Truckmate program

Inventory checks using JDE

Arranged deliveries/ pick ups with third party carriers

EDUCATION:

Body Pro Aesthetics Academy

Completed Advanced Aesthetics program

Humber College

Completed Business Management program

Chinguacousy Secondary School

Attained OSSD

REFERENCES AVAILABLE UPON REQUEST



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