STEPHEN MCLAREN

***** *****, ********, ******* *** 0Z9 587-***-**** ac8doi@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

• Ability to handle confidential information and ensure it reaches only the intended recipient

• High degree of computer fluency with a typing speed of 70 WPM

• Proficient at communicating with the general public and B2B relations

• Skilled at working with Microsoft Office and Excel

• Capable of processing financial information and keeping accurate records.

• Experienced with creating, maintaining, and using databases

• Comfortable with monetary responsibility greater than $1,000,000

• Calm, capable, significant customer service skills and well-spoken on the phone

Thermo Design Engineering, Edmonton, Alberta.

Estimating Assistant / Admin 2011 – 2014

• Responsible for sifting through information and communicating applicable details to whom it concerned to eliminate the need for multiple people reading the same documents

• Acted as a point of contact for multiple subcontractor companies communicating by phone, e-mail, and in person

• Distributing limited information to contractors both internally and externally as instructed by management. Allowing sensitive data to remain available but secure and keeping the flow of work consistent.

• Greeting visitors, verifying they are expected, and denying entry to unwanted solicitors.

• Soliciting subcontractors and creating documents to be sent externally for pricing of materials and services used in our equipment fabrication.

• Auditing received subcontractor quotations and deciding which to use after checking for inclusion, mistakes, pricing, and delivery time

• Taking detailed technical messages for management if they are indisposed or otherwise unavailable

• Typing and writing extended descriptions & e-mails for others

• Maintaining the photocopier by fixing jams, teaching other employees, replacing the paper and ink

• Providing basic software support for coworkers and teaching others how to use programs. Converting files to useable formats or otherwise finding solutions for unreadable documents. Checking for consistency between spreadsheets and improving databases

• Generating hundreds of estimates and keeping accurate records of every financial and conceptual detail for access at a moment’s notice

• Requesting, auditing, and transferring purchase orders to accounts payable or the CFO for processing items I was selling to clients

• Analyzing client requests and searching achieved information at length to find the corresponding information. Matching the information to a modern variant, sourcing available goods, collaborating with purchasing, receiving / warehousing, arranging freight, and maintaining client confidence and communication until the arrival of their package

• Using a combination of custom excel spreadsheets simultaneously to calculate hours for a comprehensive range of disciplines

• Writing sensitive commercial data for inclusion into proposals to ensure the contract would not imply a higher quality or more expensive material or practice than specified

• Recommending certain revisions and training junior engineers to be knowledgeable about common but non-intuitive design pitfalls. While also maintaining communication in such a way that is would not reduce the quality of a bid or put additional stress on any team members

• Ensures a risk analysis is done on every piece of work to prevent any potential problems that could arise

• Conducting good faith proposals and project management for previous clients and operators that needed specialty replacement parts for items they did not have the information for. Typically these items would be process consumables for equipment previously fabricated by TDE

• Collaborating with engineers and other estimators to decide priority and best practice to achieve deadlines

Thermo Design Engineering, Edmonton, Alberta.

Estimator 2014 – 2016

• Tasked with estimating the cost of TEMA class R & C heat exchangers – Fixed bundle, removable bundle, kettle, and high pressure removable bundles

• Preparing piping estimates according to ASME B31.3 using modular interconnected piping and pipe racks

• Materials utilized in above estimates include carbon, stainless 304/304L, stainless 316/316L, duplex, nickel alloys, sweet and sour service

• Responsible for generating estimates of ASME pressure vessels across a range of technical requirements including division 1 & 2 pressure vessels, 2 & 3 phase separators, trayed or packed towers, free water knockouts, treaters, degassers, filters. Thickness ranging 3/8” – 4.5”. Lengths of 3’ to 80’. Diameters of 1’ to 15’. Pressures ranging from 14.9 Psi – 1,500 Psi

• Variety of structural projects. Pipe racks, skids, sub bridges, miscellaneous structural

• Takeoff and pricing of hand valves and prefabricated buildings

Wal-Mart

Customer Service Representative 2008-2010

• Oversaw the customer service desk which included: taking

returns, answering phone inquiries as well as transferring calls, taking complaints involving the manager when necessary, and price matching

• Assisted customers attempting to purchase specific items by providing recommendations or substitutions and calling other stores trying to find their desired product.

• Reporting items that were out of stock or selling quickly to management

• Took care of seasonal departments with setup, dismantle, and restocking

• Operated a cash register and general cashier duties

Portside Warehousing & Distributing, Edmonton, Alberta. Receiver April 2018 – Current

• Verifying items claimed on the shipping manifest are correct in type and quantity

• Operating a Motorola MC9200 scan gun to populate a checklist for management to go through incoming stock for outbound shipment the following shift. This includes receiving 150-250 large items per day

• Communicating with forklift and power jack operators to ensure incoming stock is placed in the proper location

• Auditing previously received skids to correct mistakes

• Training new receivers on job and scan gun use

• Repairing or rebuilding skids not built to specification

EDUCATION

Ross Shepard High School, Edmonton Alberta.

High School Diploma 2009

High School Business Studies course

• Formatting and general usage of Microsoft Word

• Walk-through of functionalities of Microsoft Excel

• An introduction to and operation of data-entry

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