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Business Analyst

Location:
Glen Burnie, MD
Posted:
February 03, 2019

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Resume:

Analysis / Training / Management & Supervision

United States Navy veteran with 14 years of cultivating success in organizational leadership, program management, and workforce analysis. Effectually trained, led and mentored operational teams under high-stress conditions. Versatile, results-driven critical thinker. Resolves difficulties quickly, proficiently, and within scope. A dedicated and absolute professional with the skills needed to excel in competitive industries.

Core Skills

Cross-functional Leadership

Training Presentation & Delivery

Microsoft Office

Public Speaking

Change Management

Research and Analysis

Technological Proficiency

Organizational Leadership

Results Oriented

Project/Program Management

Coaching and Mentoring

Team Building

Process Flow Development

PROFESSIONAL EXPERIENCE

Business Process Analyst: Northrop Grumman

Sep 2018 – Nov 2018

Identified, analyzed, defined, documented, and implemented management and operational processes and procedures.

Developed flowcharts, decision matrices, and slides to support definition of procedures.

Conducted technical review of documents and conducted validation sessions with stakeholders to ensure customer acceptance.

Supported the Government in analysis of organizational concepts in order to best support development of processes and procedures.

Created functional descriptions, entity relationships, and communication diagrams.

Integrated externally mandated organizational constructs into internal organizational structures.

Updated battle rhythm products to support the rapid tailoring and implementation of increased operations tempo in various regions and time zones for real world and exercise events.

Navy Analyst / Requirements Manager: National Security Agency, Fort Meade, MD

Nov 2014 - Feb 2018

Conducted geospatial analysis for forward deployed assets in support of ongoing combat operations.

Requested by name to establish methodologies needed to perform duties as Requirements Manager.

Improved productivity by 60% with the creation of new standard operating procedures and workflows.

Directed tasks for an 83-person team steering analysis and production supporting national requirements.

Enabled a 13-member reporting team in production and release of over 60 reports to executive stakeholders.

Performed data analysis to resolve performance gaps in target analysis and reporting.

Aggregated and provided data visualization with Powerpoint and Excel on targets of interest to support demand for targeting assets.

Trained 23 personnel on tactical resource tools, enhancing target research and development capabilities.

Navy Analyst / Training Development Manager: United States Central Command, Tampa, FL

Sep 2011 - Nov 2014

Planned, directed, and coordinated programs to enhance the knowledge and skills of employees.

Led a cross-functional team assisting 16 military units in Navy Region Southeast reach mission capable status.

Authored detailed write-ups of job qualification standards used as the benchmark for all future employees.

Directed creation of new indoctrination PowerPoint brief and updated existing standard operating procedures.

Reviewed and assessed data trends using Excel, identified data deficiencies and recommended solutions for improvement.

Used PowerPoint and Excel to create visually and verbally engaging training materials and reports for senior management.

Implemented new training strategies using surveys, employee interviews, focus groups and consultation with other managers.

Recognized above peer group of 22 personnel as Military Performer of the Year for CY 2012.

Navy Analyst / Language Manager / Supervisor: Joint Special Operations Command, Fort Bragg, NC

Jun 2010 - Aug 2011

Directed five-person unit tasked with search and discovery of threats targeting US, and Coalition Forces.

Appointed by OIC to lead foreign language analysis cell used to provide indications and warning to tactical decision makers.

Maintained Excel spreadsheet with over 5,000 dynamic values.

Provided near real time language support to over 470 intelligence operations.

Identified and resolved equipment shortages minimizing operational downtime.

Used geospatial-mapping tools Google Earth and ArcGIS to identify and evaluate target attributes for prosecution.

Enhanced productivity by 50% though effective interpersonal communication and subject matter expertise.

Managed over $2m of national and tactical assets, materials, and equipment with zero loss.

Produced over 1,500 time sensitive reports from over 1,200 mission critical requests.

Delivered 40 hours of training on use of specialized databases and analytical tools resulting in more knowledgeable workforce.

Navy Analyst / Direct Support Supervisor: Navy Information Operations Command, Hawaii, Kunia, HI

Mar 2008 - Jun 2010

Provided time sensitive support to tactical and national level consumers while deployed on afloat units.

Lead four-person group supporting anti-piracy operations resulting in the capture of four high-value individuals.

Authored daily read board used to extract critical language transcripts from tactical reports for executive review.

Mentored and developed junior analysts on target technologies, tactics, and procedures.

Identified over 1,500 dynamic values that compromised network availability for local, regional and national networks.

Championed creation of new information operations center used to provide intelligence support to deployed maritime combatants.

Supervised the collection of over 4,000 unique signals, 1,100 tactical sensitive reports, and 35 daily summaries to senior customers.

Counseled and mentored subordinates; evaluated their performance and provided developmental advice.

Operated and maintained field communications equipment valued in excess of $50,000.

Navy Direct Support Administrative Supervisor: Navy Information Operations Command, Hawaii, Kunia, HI

Apr 2007 - Jun 2010

Oversaw regulatory requirements for 308 personnel including daily accountability and personal correspondence.

Led quality control efforts of correspondence drafting with minimal discrepancies.

Tracked and filed administrative paperwork and personnel folders.

Managed documentation and training of production procedures and work instructions.

Documented and processed classified materials to include destruction requirements.

EDUCATION

B. S. Management Studies

University of Maryland - University College, Adelphi, MD, May 2017

Coursework emphasis in leadership, management, and business administration.

CeDiploma ID: 1769-6D6D-D2Y8

A. S. Business Administration

Coastline Community College, Fountain Valley, CA, Oct 2016

Degrees (3) awarded in General Management, Human Resources, and Marketing

AWARDS AND HONORS

Joint Service Achievement Medal (two awards)

Navy and Marine Corps Achievement Medal (two awards)

Humanitarian Service Medal



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