Customer Service Specialist

stephanie graves

Clarkston, GA ***** 470-***-**** ac8djh@r.postjobfree.com

customer service specialist

Strong Interpersonal communication skills.

Highly respected and dynamic achiever in employee training, specializing in time management, supervision, problem resolution with the ability to multitask in achieving desired results.

Core Strengths

Highly Organized

Motivation

Team Building

Leadership Skills

Problem Solving

Multitasking

Listening Skills

Decision Making

Time Management

Professional Experience

MANAGEMENT

Ensured employees were effectively trained and managed daily cash deposit counts.

Oversaw the balancing of cash register and credit card payments at the end of employees’ shifts.

Assisted employees and/or customers with product knowledge.

Directed the stocking of inventory and recovery at store closing.

Achieved the reducing of shrink level.

Reconciled any differences pertaining to merchandise and/or employees.

EMPLOYEE

Followed all OSHA regulations to ensure quality maintenance and service.

Provided quality service with guests’ orders, delivered meals in a timely manner and processed guests’ payments.

Ensured oven temperatures and time was in accordance to product.

Oversaw cleanliness and sanitation of work areas and equipment.

Established quality relationship with customers.

Managed product shipments with preferred cargo carriers.

Career History

Sales Associate(Seasonal) TJ MAXX (Atlanta, GA) 2018-2019

Barista Starbucks (Atlanta, GA) 2018-2018

Assistant Manager Family Dollar Stores (Clarkston, GA) 2014-2017

Cashier Family Dollar Stores (Clarkston, GA) 2014-2014

Warehouse Associate Video Copying Services (Atlanta, GA) 2013-2013

Restaurant Server Three Dollar Cafe’(Atlanta, GA) 2011-2012

Baker Ingles (Stone Mountain, GA) 2008-2010

Education

American Professional Institute (graduated 3.9 gpa, Five-time director’s list)

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